Providence Place of Pine Grove
Families consistently rate this highly — reviewers highlight compassionate and emotionally supportive staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high level of emotional care and a vibrant social atmosphere for their loved ones. While the caregiving staff is exceptionally rated, you may want to inquire about how management addresses specific staff-related concerns to ensure transparency.
Google Reviews
Google Reviews
11 reviews analyzed“Families can expect a highly compassionate environment where staff are frequently praised for treating residents and their loved ones like family. While the facility excels in providing emotional support and engaging activities, one reviewer raised concerns regarding management's response to specific staff-related issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and emotionally supportive staff
- Engaging resident activities and live music
- Clean and well-maintained environment
- Safe and reassuring atmosphere
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how much the staff focuses on emotional support; how do you ensure that new residents feel that same sense of compassion during their first few weeks?
- 2We've heard great things about the live music and resident engagement here—could you tell us more about the variety of activities planned for each week?
- 3Since we want to stay closely involved in our loved one's care, what is the best way for families to receive regular updates and communicate with the care team?
- 4The facility looks incredibly clean and well-maintained; what are your daily routines for ensuring the common areas stay safe and tidy for the residents?
- 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family and providing care?
- 6With a close-knit community of 93 residents, how do you foster a sense of safety and reassurance for those who might be adjusting to a new environment?
Personalized based on this facility's data
Key Review Excerpts
“From the first day my dad became a resident to his final hour I knew he had the best care possible. The staff also cared for me in his final days.”
“The facility is clean and well-maintained, and there are so many activities that help residents stay engaged and connected. When I visited, there was live music playing, and seeing residents smiling and enjoying the moment was genuinely heartwa”
“I don't think you can ask for more from a non-family member to care fo”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Providence Place of Pine Grove underwent 43 inspections, resulting in 14 clean reports and 72 recorded violations. Reported findings included issues with administrative documentation, staff training requirements, and water temperature regulation.
Sep 10, 2025Routine
Staff member continued to work following an allegation of abuse without being suspended or having an approved plan of supervision in place.
A resident was subjected to physical harm when another resident pulled a chair from under them, resulting in lacerations requiring stitches.
A resident installed a video chat device with audio/video recording capabilities in a shared bedroom without the roommate's consent.
Apr 24, 2025Routine
A resident punched another resident in the face and shoved them, resulting in a fall.
Directions for operating the locking mechanism for the Secure Dementia Care Unit courtyard were not conspicuously posted.
Feb 14, 2025RoutineCleanReport
No deficiencies found during this inspection.
Aug 7, 2024Routine
The home failed to submit a written report of a resident abuse incident within 48 hours of the occurrence.
A resident was subjected to physical abuse, resulting in bruising and skin tears after being attacked by another resident.
The home failed to complete a required cognitive preadmission screening for a resident within the required timeframe.
The home failed to develop and document a resident support plan within 72 hours of admission to the secured dementia care unit.
Apr 30, 2024Routine
The resident's Risk Assessment and Support Plan (RASP) was not updated to reflect recent falls or the home's plan for addressing them.
Jan 23, 2024Routine
Emergency exit doors were locked using a magnetic door locking system, preventing immediate egress.
Dec 14, 2023Routine
A resident privacy coding sheet was attached to the License Inspection Summary report.
Two staff members did not have fire safety training conducted by a fire safety expert for the 2022 training year.
An unlabeled spray bottle containing a clear liquid was found in an unlocked electrical room.
A strong smell of feces was noted in room 106, and dried feces was present on a toilet seat in room 113.
The property's rear dumpster lid was found open.
Residents in room 108 did not have an operable lamp or bedside lighting source.
Feb 16, 2023Routine
Resident #1 did not receive required assistance with dressing or two-hour toileting checks as indicated in their support plan, resulting in an unwitnessed fall.
Ownership & Operations
Who Operates This Facility
Providence Place of Pine Grove Associates
for profit
Contact
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References & Resources
Google Maps
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Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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