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Assisted Living

Proactive Home Care

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

17442 North 28th Street, Paradise Valley Village · Phoenix, AZ 85032Licensed & Active
Google rating
5.0/5

based on 8 Google reviews

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What this means for your family

This facility is an excellent choice if you are looking for a 'hidden gem' with a high level of personalized, compassionate care. The staff is frequently cited as being exceptionally attentive and communicative with families.

Google Reviews

Google Reviews

8 reviews analyzed
Proactive Home Care is highly regarded by families and medical professionals for its warm, welcoming atmosphere and exceptional staff dedication. Reviewers consistently praise the cleanliness of the facility and the attentive, compassionate care provided to residents.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive caregivers
  • Clean and calming environment
  • Warm and welcoming atmosphere
  • High quality of service and care

Rating Trends

Tap a year to see what changed

Distribution

5
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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is so wonderful to see how much care you put into responding to every family member's feedback; how does that commitment to communication translate to daily updates for us?
  • 2The atmosphere here feels incredibly warm and welcoming; what kind of daily activities or social gatherings do you host to keep residents engaged in this calming environment?
  • 3We've noticed how much emphasis is placed on attentive caregiving here; how do you ensure that each resident's specific personal preferences are integrated into their daily routine?
  • 4Since the facility feels so clean and peaceful, how do you manage the transition for new residents to help them feel at home right away?
  • 5In the event of a sudden medical change or an emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
  • 6How do your caregivers work with residents to ensure they maintain their independence while still receiving that high quality of personalized service you are known for?

Personalized based on this facility's data


Key Review Excerpts

Claudia and Ron were super friendly and helpful. All the clients here were friendly and happy to testify to how well fed and taking care of they were in this cozy house. Very clean and calming environment as well.

Family member · 2026★★★★★

I am a DME provider and in a lot of different houses.. this one by far is the best I have been to.. the house is beautiful and the people (caregivers) are amazing.. also the residents engage with everyone..wonderful place

DME provider · 2026★★★★★

We were looking for a safe comfortable caring place for my mother. my daughter found this place.This is like as hidden gem. My mom is safe well taken care of and they listen to us thank you for being kind to my mother

Family member · 2026★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
Aug 7, 2024Routine
CleanReport

No deficiencies were found during the off-site initial inspection for a change of ownership conducted on August 7, 2024.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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