Public Google reviewers rate this highly and often mention compassionate and dedicated staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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Public Google reviewers rate Primrose Alzheimer's Living INC highly. Reviewers highlight: compassionate and dedicated staff, high-quality dementia and memory care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Primrose can expect a highly compassionate environment where staff members are frequently praised for their dedication and ability to preserve the dignity of residents. Reviewers specifically highlight the facility's success in improving the quality of life for those with dementia, though there are isolated instances of extreme dissatisfaction that lack specific detail.
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Key Review Excerpts
“Our family credits Primrose for both dramatically improving the quality of our Dad's life as his dementia progressed, and also extending his life by years.”
“Every single person who worked there was dedicated to their job and to the residents. They all showed compassion and provided the best care.”
“I was able to experience the respect, the reverence, the compassion, the personal touch, the care that the caregivers give each and every resident.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a Required - 1 Year visit on 04/29/2025. The inspection noted that the facility has sufficient supplies, complete resident and staff files, and proper safety measures in place. No deficiencies were cited during this inspection.
The facility underwent a Required 1 Year visit and was generally observed to be clean and orderly, with staff and safety equipment appearing functional. However, a deficiency was identified during the review of resident files regarding required annual medical assessments for residents with dementia. The facility must submit a Plan of Correction addressing this deficiency by 04/30/2024.
The facility underwent a Required 1-Year visit and was found to be clean and orderly across all inspected areas. The report notes that no deficiencies were cited during this inspection, although several documents (LIC308, LIC500, LIC610E, etc.) were requested for update and submission by 5/27/23.
COMPLAINT INVESTIGATION REPORT
The inspection was a Required 1-Year review focused on Infection Control procedures. The facility was observed to be clean, orderly, and compliant with several safety and operational standards. No deficiencies were cited during this inspection.
The inspection was a case management review conducted to gather information regarding a resident incident. The Licensing Program Analyst reviewed the incident response with the Administrator, who committed to submitting requested documentation and conducting staff training. No deficiencies were cited during this visit.
The report details two separate complaint investigations conducted on 3/18/22. The first allegation regarding lack of supervision was deemed 'Unsubstantiated,' and the second allegation regarding failure to seek timely medical attention was found to be 'Unfounded.' No citations or deficiencies were issued in either investigation.
Primrose Alzheimer's Living INC
WOTRING, JOHN J
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