Prestige Care Center of Nebraska City
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 5)
- High staff turnover (73%)
- High RN turnover (71%)
Bottom 25% in NE · Critically understaffed (RN) · Significantly below average staffing · Very high staff turnover · Worst in PRESTIGE CARE CENTER chain · $15,625 in fines
What this means for your family
While the facility offers a broad range of therapy and skilled nursing services, the recent reports of administrative disorganization and poor communication are concerning. We strongly recommend that families conduct an in-person tour and specifically ask about their current staffing ratios and discharge planning protocols to ensure your loved one's needs will be met.
Google Reviews
Google Reviews
11 reviews on Google“Prestige Care Center of Nebraska City receives highly polarized feedback, with some reviewers praising the facility's therapy services and warm atmosphere, while others report significant concerns regarding administrative disorganization and staffing levels. Families have expressed frustration over poor communication during discharge processes and inadequate attention to resident well-being.”
Quality Themes
Tap a score for detailsStrengths
- Comprehensive therapy department (PT, OT, ST)
- Skilled nursing services including IV and wound care
- Warm, family-like atmosphere reported by some
Concerns
- Understaffing leading to long wait times for call buttons (mentioned by 2 reviewers)
- Poor communication and disorganized administrative processes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is the facility's specific protocol for ensuring that residents' call buttons are answered in a timely manner?
- 2I noticed that communication has been a point of improvement for the facility; what systems do you have in place to ensure families are kept regularly updated on their loved one's care?
- 3With your focus on skilled nursing like IV and wound care, how do you coordinate medication management to ensure accuracy and consistency for residents?
- 4I see you have a comprehensive therapy department; how are these sessions integrated into a resident's daily schedule to ensure they still have time for social activities?
- 5How does your administrative team handle concerns or feedback from families to ensure that issues are resolved quickly and effectively?
- 6What is your protocol for handling medical emergencies during night or weekend shifts when the administrative office is closed?
Personalized based on this facility's data
Key Review Excerpts
“The nurses do a great job, the facility in understaffed l staffed so patients have to wait long time for their call button to be answered. My son was discharged and facility did not go over discharge paperwork with the family and the parer work was thrown in a trash bag with the medication.”
“This is the worst care facility I have ever encountered. My grandfather has suffered significant mental and emotional harm simply from being here. The administration appears completely disorganized, and the way my family, especially my grandmother, has been treated is appalling.”
“Skilled and LTC facility, with memory care unit and assisted living apartments available. Full service therapy department with PT, OT, and ST services.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
6
measures
9
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints about Prestige Care Center, triggering 16 deficiencies including recent issues with accident prevention, infection control, and proper reporting to families and authorities. The facility shows persistent problems across surveys with safety hazards, fire safety systems, and medication management. Most deficiencies are reported as corrected, but the recurring safety concerns and ongoing complaint pattern suggest families should carefully evaluate current conditions.
Mar 5, 2026Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Dec 17, 2025Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 18, 2025Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 22, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 13, 2024Routine14
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nov 13, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Fine
Sep 10, 2024
$15,625
Ownership & Operations
Who Operates This Facility
Prestige Care Center of Nebraska City
for profit
Chain Affiliation
Prestige Care Center
3 facilities nationwide
Chain avg rating: 2.3/5 · Rank 4 of 4 (Worst)
Ownership & Management
Owners
Cherns, Batsheva
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit pcnebraskacity.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.