Presbyterian Home of Sc - Foothills
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 30 Google reviews

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What this means for your family
This facility offers a warm, personalized environment for long-term and memory care residents, as evidenced by consistent praise for staff attentiveness. However, families should be aware of recent reports regarding management culture and responsiveness; we recommend asking specifically about the current turnover in healthcare management and how they handle patient care concerns during off-hours.
Google Reviews
Google Reviews
30 reviews on Google“Presbyterian Home of SC - Foothills receives highly polarized feedback, with many families praising the compassionate, attentive staff and high-quality rehab services, while others report significant concerns regarding management, staff attitudes, and responsiveness. While long-term residents and their families often highlight a warm, personalized environment, some short-term rehab patients and visitors have expressed frustration with poor communication and perceived arrogance from leadership.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Compassionate support during end-of-life care
- Clean and well-maintained facility
- Personalized, friendly atmosphere
Concerns
- Poor staff attitude and perceived arrogance from management (mentioned by 3 reviewers)
- Slow or unresponsive staff to patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the intimate size of 22 residents, how does your team ensure that each individual receives personalized attention and timely responses to their daily needs?
- 2I noticed your team is very active in responding to feedback online; how do you typically handle communication with families when concerns arise regarding care or management?
- 3With your excellent 5-star staffing rating, how do you foster a collaborative environment to ensure that the warmth and compassion mentioned by many families remains consistent across all shifts?
- 4Could you walk me through how your staff coordinates care during medical emergencies to ensure residents receive prompt attention?
- 5What kind of daily activities or social opportunities are available that help maintain the friendly, community-focused atmosphere for a group of this size?
- 6I see the facility has maintained high CMS ratings; what specific protocols do you have in place to address the occasional operational or communication challenges that can arise in a nursing home setting?
Personalized based on this facility's data
Key Review Excerpts
“The staff was attentive to her needs, especially as her issues progressed. She was assisted in bathing and dressing. Her meds were given properly. She was fed well balanced meals that were consistently prepared and presented in such a way as to encourage eating.”
“The accomodations were exceptional and the staff were attentive, warm, caring and very friendly.”
“Foothills is the most personable, loving, attentive atmosphere around! EVERY staff member knows her name and greets her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Presbyterian Home Of SC - Foothills shows a mixed record with 5 deficiencies across 3 surveys, including one complaint-triggered issue where families reported concerns about abuse/neglect reporting procedures. The facility has faced issues with dietary services, resident rights, and assessment reporting, with problems recurring in different areas rather than the same issues persisting. All identified deficiencies have correction dates from the provider, suggesting responsiveness to addressing problems when found.
Mar 5, 2026Routine6
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Jan 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 16, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Apr 13, 2023Routine1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ownership & Operations
Who Operates This Facility
Presbyterian Home of Sc - Foothills
nonprofit
Chain Affiliation
Presbyterian Communities of South Carolina
5 facilities nationwide
Chain avg rating: 4.8/5 · Rank 2 of 5 (Best)
Ownership & Management
Owners
Presbyterian Communities of South Carolina
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit prescommunities.org
Medicare data downloads
Original nursing home datasets
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