Powdersville Post-Acute
Strong Medicare quality ratings; families often praise friendly and welcoming front desk staff. Still worth an in-person visit.
based on 61 Google reviews
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What this means for your family
While the facility's therapy team is frequently praised, the recurring reports of neglect, hygiene issues, and slow response times are critical red flags. If you choose this facility, we strongly recommend frequent, unannounced visits and active monitoring of your loved one's medical care and hygiene needs.
Google Reviews
Google Reviews
61 reviews on Google“Powdersville Post-Acute receives highly polarized feedback, with some families praising the facility's cleanliness and friendly staff, while others report severe neglect and dangerous lapses in care. Multiple reviewers have documented critical issues including medication errors, poor hygiene, and inadequate response to medical emergencies. Families considering this facility should be aware of the stark contrast between positive experiences and reports of systemic staffing failures.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming front desk staff
- Clean and well-maintained facility grounds
- Effective physical and occupational therapy teams
Concerns
- Inadequate staffing and slow response to call lights (mentioned by 6 reviewers)
- Poor hygiene and lack of assistance with toileting/showering (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Lack of communication from management and nursing leadership (mentioned by 3 reviewers)
- Poor quality or insufficient food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a very welcoming front desk team; how does that same level of communication and responsiveness extend to the nursing leadership when families have questions about their loved one's care?
- 2With the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance with call lights and daily hygiene needs like showering and toileting?
- 3Since medication management is a top priority for our family, could you walk us through the double-check system you use to prevent delays or errors in administering daily prescriptions?
- 4I see that the physical and occupational therapy teams are highly regarded here; how do they coordinate with the nursing staff to ensure a resident's progress is maintained throughout the rest of the day?
- 5We understand that dining is an important part of daily life; what steps are you taking to improve the variety and quality of the meal service for residents?
- 6In the event of a medical emergency, what is your specific process for escalating care and notifying family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“My sister was always saturated in urine no matter what time of day. One day I came in and asked for sheets to change her and they said they didn't have anymore!”
“They allowed him to go 3 weeks without a bowel movement and did not do a thing for him!!! He was so impacted, all the way backed up into his stomach, that he is ate up with ECOLI!!”
“I cannot say enough good things about the PT and OT people here. They are truly dedicated to their profession and to those they are helping.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Powdersville Post-Acute shows a mixed record with 14 deficiencies across two surveys, all corrected by the facility. The most recent 2024 survey identified issues primarily with care planning, nutrition and dietary services, and medication labeling. Earlier 2022 problems involved fire safety and infection control. While all deficiencies have correction dates, the facility required regulatory oversight to address fundamental care areas like resident assessment and meal quality.
Aug 6, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 26, 2024Routine9
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 23, 2022Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Federal Penalties
Fine
Jul 26, 2024
$3,569
Fine
Jul 26, 2024
$3,927
Ownership & Operations
Who Operates This Facility
Powdersville Post-Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 254 of 260 (Worst)
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit powdersvillepa.com
Medicare data downloads
Original nursing home datasets
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