Nursing Home

Presbyterian Communities of South Carolina-Florenc

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

2350 W Lucas Street, Florence, SC 29501|25 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 37 Google reviews

(843) 665-2222 Directions Website

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What this means for your family

While the facility is frequently praised for its cleanliness, food, and rehab therapy, there is a concerning pattern of medical oversight issues and slow nursing response times. We strongly advise families to maintain active involvement in their loved one's care, specifically monitoring medication administration and ensuring regular communication with the attending physician.

Google Reviews

37 reviews on Google

“The Florence Presbyterian Community receives polarized feedback, with many families praising the compassionate, long-term care and effective rehabilitation services. However, significant concerns persist regarding nursing responsiveness, medication management errors, and occasional lapses in basic medical oversight during acute health episodes.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy
Compassionate, long-term nursing staff
Clean and welcoming environment
Strong sense of community for residents

Concerns

Slow response times to call buttons and patient needs (mentioned by 3 reviewers)
Medication management and documentation errors (mentioned by 2 reviewers)
Lack of physician oversight or communication during stays (mentioned by 2 reviewers)
Staff professionalism and focus (cell phone usage) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 39 analyzed

⚡12 reviews posted between Jul 17, 2025 – Jul 17, 2025 · 12 were 5-star

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those therapies are integrated into a resident's weekly routine?
2With the small, intimate community of 25 residents, what kind of daily social activities or group outings are available to keep everyone engaged?
3How does the nursing team ensure that medication administration and documentation are handled with extra precision and accuracy?
4What specific protocols are in place to ensure that call buttons are answered promptly, especially during busy shift changes?
5How do the nurses and the attending physicians communicate to ensure that any changes in a resident's health are addressed immediately?
6How does the facility manage staff focus and professionalism to ensure that the residents' needs always remain the primary priority?

Personalized based on this facility's data

Key Review Excerpts

“The Florence Presbyterian Community has been “home” for my dad for 4 years. He was recently hospitalized and was in need of rehab to regain his strength. What a blessing it was to be able to bring him back to the Florence Presbyterian Community for rehab.”

Long-term resident's family · 2022★★★★★

“My mother lived at the Presbyterian Home for almost 3 years. She loved it there, and the staff loved her... When she passed, the staff genuinely grieved with us and helped make the transition easier.”

Long-term resident's family · 2022★★★★★

“Couple complaints; Never, not once during my wife’s rehab from November 5, ‘24 to December 23, ‘24 did I, her only caregiver, see her assigned physician. Should have see him at least once shortly after admission.”

Rehab patient's spouse · 2025★★★★☆

Source: 37 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.84hrs

Registered nurses for medical care

Total Nursing

4.87hrs

All nurses + aides combined

Staff Turnover

55%

Lower is better (< 30% = good)

RN Turnover

60%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 12 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

3.0%

Florence

7.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.7%

Better than Avg

Here

7.7%

19.4%

16.9%

Florence

16.1%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

90.6%

Florence

95.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

91.2%

Florence

95.3%

⚠️

Residents who fell and were seriously hurt

↓ Lower is better

This Facility8.6%

Worse than Avg

Here

8.6%

3.2%

3.1%

Florence

3.2%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility5.1%

Mixed vs Avgs

Here

5.1%

4.9%

5.5%

Florence

8.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

78.0%

Florence

74.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

81.8%

80.6%

Florence

84.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Florence

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

Above state avg (3.7)

3 complaint-triggered

This facility shows recurring problems in food safety and medication management across multiple surveys, with families filing complaints that triggered a 2025 inspection revealing continued food handling issues and equipment safety problems. The facility has also had repeated deficiencies with medication labeling and drug safety spanning from 2022 to 2025. While all violations were reportedly corrected, the pattern of recurring issues in critical care areas warrants careful consideration during your visit.

Aug 7, 2025Routine1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 7, 2025Complaint3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 14, 2024Routine2 findings

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Sep 28, 2022Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ownership & Operations

Who Operates This Facility

Owner / Operator

Presbyterian Communities of South Carolina-Florenc

Organization Type

nonprofit

Chain Affiliation

Chain Name

Presbyterian Communities of South Carolina

Chain Size

5 facilities nationwide

Chain avg rating: 4.8/5 · Rank 5 of 5 (Worst)

Ownership & Management

Owners

Presbyterian Communities of South Carolina

Owner · Organization

100%

Key personnel

Fant, LutherOfficer / DirectorJohnson, KevinOfficer / DirectorStamper, AmandaOfficer / DirectorFant, LutherManagerJohnson, KevinManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(843) 665-2222

prescommunities.org

2350 W Lucas Street

Florence, SC 29501

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

37 reviews from families & visitors

Official Website

Visit prescommunities.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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