Presbyterian Communities of South Carolina-Florenc

Strengths

• Highly effective physical and occupational therapy
• Compassionate, long-term nursing staff
• Clean and welcoming environment
• Strong sense of community for residents

Concerns

• Slow response times to call buttons and patient needs (mentioned by 3 reviewers)
• Medication management and documentation errors (mentioned by 2 reviewers)
• Lack of physician oversight or communication during stays (mentioned by 2 reviewers)
• Staff professionalism and focus (cell phone usage) (mentioned by 2 reviewers)

How They Respond to Reviews

This facility responds to some reviews.

Questions for Your Tour

• 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those therapies are integrated into a resident's weekly routine?
• 2With the small, intimate community of 25 residents, what kind of daily social activities or group outings are available to keep everyone engaged?
• 3How does the nursing team ensure that medication administration and documentation are handled with extra precision and accuracy?
• 4What specific protocols are in place to ensure that call buttons are answered promptly, especially during busy shift changes?
• 5How do the nurses and the attending physicians communicate to ensure that any changes in a resident's health are addressed immediately?
• 6How does the facility manage staff focus and professionalism to ensure that the residents' needs always remain the primary priority?

Personalized based on this facility's data