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Nursing HomeMedicaid Investigative

Premier Rehab and Healthcare at Berlin

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

98 Hospitality Drive, Barre, VT 05641115 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 41 Google reviews

5
4
3
2
1
Premier Rehab and Healthcare at Berlin Nursing Home in Barre, VT — Street View
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What this means for your family

While recent reviews highlight successful rehabilitation outcomes and a dedicated therapy team, the facility experiences significant inconsistency in basic care and responsiveness. We strongly recommend that you visit in person, observe staff-to-resident interactions, and ask specifically about how the facility ensures call lights are answered and basic needs like feeding and oxygen are met during all shifts.

Google Reviews

Google Reviews

41 reviews on Google
Premier Rehab and Healthcare at Berlin receives highly polarized reviews, with some families praising recent management improvements and dedicated nursing staff, while others report severe neglect and safety concerns. Critical issues include reports of poor communication, inadequate assistance with basic needs like feeding and oxygen, and concerns regarding facility cleanliness. Prospective families should be aware that experiences vary significantly, with some noting positive rehab outcomes and others describing distressing lapses in care.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean4.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Dedicated and kind nursing/therapy staff
  • Positive changes under new management
  • Effective rehabilitation and physical therapy programs
  • Welcoming and clean environment reported by some visitors

Concerns

  • Inadequate staffing levels and slow response times (mentioned by 4 reviewers)
  • Poor quality or unappealing food (mentioned by 3 reviewers)
  • Lack of communication and difficulty reaching management (mentioned by 3 reviewers)
  • Facility cleanliness and maintenance issues (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'17(3)'19(5)'21(2)'23(15)'25(2)'26(5)

Distribution · 46 analyzed

5
24
4
4
3
1
2
2
1
15

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed there have been some recent changes in leadership; how has this shift impacted the daily communication process for families trying to reach management?
  • 2Given the importance of nutrition for recovery, could you walk me through how the kitchen team handles meal preferences and ensures the food quality meets resident needs?
  • 3With the facility currently managing 115 residents, what specific steps are you taking to ensure that call lights are answered promptly and that staff are readily available when needed?
  • 4I see that you have been active in responding to feedback online; how do you use that family input to make tangible improvements to the facility's environment and cleanliness?
  • 5Since rehabilitation is a core strength here, how do the therapy and nursing teams coordinate to ensure a resident's medication schedule doesn't interfere with their progress in physical therapy?
  • 6What does a typical afternoon look like for residents who are not currently in therapy sessions, and how do you encourage social engagement among them?

Personalized based on this facility's data


Key Review Excerpts

The doctor and nurses gave me very good care. My physical therapists and occupational therapists were great. They challenged me everyday and encouraged me to do my daily exercises.

Rehab patient · 2026★★★★★

The staff spoke kindly to the residents and were willing to assist with whatever they were in need of. The residents talked to the staff like they were interacting with friends.

Prospective family member · 2023★★★★

She was unable to feed herself and staff just placed food on tray and leave the room. They have a wire going to a switch to turn on call light and always found the wire on the floor so she couldn't call for help.

Family member of rehab patient · 2026☆☆☆☆
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
75%
Registered nurses for medical care
Total Nursing
3.90hrs
95%
All nurses + aides combined
Staff Turnover
81%
Lower is better (< 30% = good)
RN Turnover
79%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
19.4%
VT
27.5%
Washington
20.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
14.4%
VT
20.2%
Washington
14.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.5%
VT
16.5%
Washington
19.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.5%
VT
20.0%
Washington
16.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.6%
Worse than Avg
Here
21.6%
US
15.3%
VT
18.9%
Washington
15.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
VT
94.9%
Washington
95.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.7%
Worse than Avg
Here
66.7%
US
79.8%
VT
78.5%
Washington
79.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility79.6%
Worse than Avg
Here
79.6%
US
81.8%
VT
83.9%
Washington
83.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
VT
1.7%
Washington
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
3penalties
48 complaint-triggered
$307,847 in fines

This facility shows concerning patterns with families frequently filing complaints that triggered nearly half of the 91 deficiencies found across recent inspections. The most recurring problems involve medication management, nursing staffing levels, and resident safety issues like pressure ulcer care. While the facility has provided correction dates for most violations, the high volume of family complaints about fundamental care issues like medication errors, inadequate staffing, and safety hazards suggests ongoing quality concerns that families should carefully investigate before choosing this facility.

Feb 4, 2026Routine
2
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Aug 6, 2025Routine
5
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 6, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 8, 2025Complaint
6
0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0841Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Feb 6, 2025Routine
20
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0700Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Feb 6, 2025Complaint
3
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Federal Penalties

Fine

May 8, 2025

$80,698

Fine

Aug 19, 2024

$77,857

Fine

Feb 1, 2024

$149,292

Ownership & Operations

Who Operates This Facility

Owner / Operator

Premier Rehab and Healthcare at Berlin

Organization Type

for profit

Chain Affiliation

Chain Name

Stellar Health Group

Chain Size

7 facilities nationwide

Ownership & Management

Owners

Berlin Member LLC

Owner · Organization

Erlichman, Ariel

Owner

Key personnel

Hollerand, RonaldManagerRaindel, YehudaManagerVan Dyck, AlexandraManagerWyner, MosheManagerErlichman, ArielAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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