Mayo Healthcare INC.
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 6 Google reviews
Watch Mayo Healthcare INC.
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Mayo Healthcare is highly regarded for its active engagement programs and effective rehabilitation care, making it a strong candidate for families prioritizing resident quality of life. However, families should be aware of potential gaps in bereavement support and may want to discuss how the facility handles end-of-life transitions with the administration.
Google Reviews
Google Reviews
6 reviews on Google“Mayo Healthcare is frequently praised for its compassionate nursing staff, engaging activity programs, and clean, welcoming environment. While most families report high satisfaction with the quality of care and personal attention provided to residents, there is a notable critique regarding the facility's lack of support during times of bereavement.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and well-organized activity programs
- Clean and well-maintained facility
- Strong focus on resident rehabilitation and mobility
Concerns
- Lack of emotional support or sensitivity during bereavement (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your activity programs; could you tell us more about how you keep residents engaged and mobile on a daily basis?
- 2Since we know you focus heavily on rehabilitation, how do you work with residents to help them maintain their independence and mobility?
- 3How does the nursing team approach providing emotional support and sensitivity for families and residents during difficult times or periods of loss?
- 4With a smaller community of 50 residents, how do you ensure that the nursing staff can provide attentive, one-on-one care during busy shifts?
- 5What is your protocol for handling medical emergencies or sudden changes in a resident's health during the night?
- 6We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is quick to respond and thourough. The facility is clean and bustling with good energy.”
“She had memory loss, yet was aware of the activities being announced. The staff would pop in to remind her and bring her to the events.”
“My Father in Law has come so far in the care of all of these awesome people! He was temporarily in a genesis owned property and developed sores on his feet... now he's wheeling himself around in his wheelchair, eating real food and communicates very well!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mayo Healthcare has a concerning pattern of repeat deficiencies and unresolved issues, with families filing complaints that triggered investigations. The facility has struggled most with resident rights violations, nutrition and dietary safety, and fire safety systems. While most recent issues show correction plans, some deficiencies remain uncorrected including a resident dignity violation from a 2023 complaint and ongoing fire safety problems with sprinkler systems and building enclosures.
May 7, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Mar 13, 2024Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Mar 13, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 25, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 8, 2023Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Mayo Healthcare INC.
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit mayohc.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives