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Nursing HomeMedicaid Top Rated

Porter Hills Health Center

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

3600 Fulton St E, Grand Rapids, MI 4954639 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 1 Google review

Porter Hills Health Center Nursing Home in Grand Rapids, MI — Street View
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What this means for your family

Choosing Porter Hills Health Center means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.89hrs
OK
Registered nurses for medical care
Total Nursing
4.68hrs
OK
All nurses + aides combined
Staff Turnover
16%
Lower is better (< 30% = good)
RN Turnover
11%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MI
4.2%
Kent
10.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
19.4%
MI
20.2%
Kent
22.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
19.5%
MI
19.5%
Kent
16.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.5%
Worse than Avg
Here
21.5%
US
15.3%
MI
13.1%
Kent
14.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MI
95.2%
Kent
94.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MI
95.0%
Kent
96.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
MI
83.0%
Kent
84.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (9.8)

Porter Hills Health Center has 14 federal deficiencies across recent surveys, all corrected by the facility. The most frequent issues involved fire safety systems, infection control policies, and resident care planning. No complaints were filed by families. While deficiencies span multiple care areas including nursing staffing and safety protocols, the facility's track record of addressing identified problems suggests active compliance efforts.

Jul 24, 2025Routine
4
0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Aug 1, 2024Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jun 14, 2023Routine
3
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Porter Hills Health Center

Organization Type

nonprofit

Ownership & Management

Owners

United Methodist Retirement Communities, INC.

Owner · Organization

100%

Key personnel

Fetyko, StephenOfficer / DirectorFritz, MichaelOfficer / DirectorIves, HarlemOfficer / DirectorNixon, JohnOfficer / DirectorUmrcph, INC.Manager
Source: Medicare provider data

Contact

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References & Resources

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