Loading EveryPlace content…
Public Google reviewers rate this highly and often mention compassionate, family-like nursing staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
Email Portage Bickford Cottage to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Portage Bickford Cottage highly. Reviewers highlight: compassionate, family-like nursing staff, supportive end-of-life and hospice care. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Portage Bickford Cottage is generally regarded as a warm, family-oriented environment where staff members are frequently praised for their compassionate care, particularly during end-of-life transitions. While many families express high satisfaction with the nursing and caregiving teams, some recent reviews highlight concerns regarding high costs and administrative communication gaps during a period of leadership transition.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The beauty and strength of Bickford is their ability to care for memory care and senior care and keep couples together to allow them to continue living as husband and wife.”
“Their staff is AMAZING when my grandfather was on his death bed multiple aids would come over on their breaks and see how he was doing. My grandmother LOVES it there feels right at home.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several areas of concern, including issues with food safety/labeling, improper storage of hazardous chemicals and sharps, and concerns regarding the management of residents exhibiting aggressive or exit-seeking behaviors. The facility is required to submit corrective action plans to address these safety and health violations.
Resident A's mental health was untreated; resident exhibited aggression, exit-seeking behavior, and required emergency department evaluation due to unmanaged behavior.
Multiple food items in various refrigerators and cabinets were unlabeled with appropriate open dates.
The ice scoop in the memory care unit was stored inside the ice machine with the ice instead of in a separate sanitized container.
One employee's TB screening was completed on the same day as occupational exposure rather than before exposure.
Hazardous/toxic chemicals and sharp items were found unsecured in unlocked kitchen drawers, cabinets, and the employee lounge.
Garbage containers in common areas and spa rooms were not covered and lacked tight-fitting lids.
Resident A exhibited violent/combative behaviors (hitting, choking, pushing staff and attacking other residents).
Portage Bickford Cottage LLC
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit bickfordseniorliving.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Storypoint of Portage
< 1 miAssisted Living · Portage, MI
Storypoint Portage
< 1 miAssisted Living · Portage, MI
Brookdale Portage Mc
2.1 miAssisted Living · Portage, MI
Brookdale Portage AL
2.2 miAssisted Living · Portage, MI
Park Village Pines
2.5 miAssisted Living · Kalamazoo, MI
North Woods Village at Kalamazoo
2.6 miAssisted Living · Kalamazoo, MI