Polk Personal Care Center
Families consistently rate this highly — reviewers highlight incredible, caring staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
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What this means for your family
The facility has a long-standing reputation for cleanliness and compassionate care. Because recent high ratings lack specific details, families should visit in person to verify current dining quality and activity programming.
Google Reviews
Google Reviews
6 reviews on Google“Families considering Polk Personal Care Center can rely on a facility described as immaculately clean with an incredibly caring staff. While several recent reviews provide high ratings, there is a lack of specific written detail in recent months regarding dining or specific medical services.”
Quality Themes
Tap a score for detailsStrengths
- Incredible, caring staff
- Immaculate cleanliness
- High standard of resident care
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and immaculate the facility is; what are your daily routines for maintaining that standard of cleanliness?
- 2The staff here seems to be so incredibly caring; how do you foster that culture of compassion among your team members?
- 3Since we are looking for a high standard of care, how do you monitor and manage any specific changes in a resident's health or daily needs?
- 4What does a typical day of social activities and engagement look like for the residents here?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting family and ensuring immediate care?
- 6With a close-knit community of 85 residents, how do you ensure every individual gets personalized attention from the care team?
Personalized based on this facility's data
Key Review Excerpts
“The Polk is an amazing place with an incredible staff that truly cares about the residents. The care that the residents receive is second to none. It is immaculately clean and well kept.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2025, Polk Personal Care Center underwent 24 inspections, resulting in 15 clean reports and 25 recorded violations. Documented findings included issues regarding staff training completion, administrative errors in resident contracts, and inconsistencies in safety drill frequencies and medication storage protocols.
Sep 18, 2025Routine
A hired direct care staff person did not have a high school diploma, GED, or active registry status on file.
Two direct care staff members did not receive required annual training on specific topics including dementia care and safe management techniques.
The facility failed to conduct a fire drill during sleeping hours within the required 6-month interval.
Sep 4, 2024Routine
Hot water temperatures at sinks in bathrooms of rooms #333w and #232w exceeded the 120°F limit.
May 16, 2023Routine
The most recent boiler certificate provided by the home had an expiration date of 4/1/2023.
An uncovered enabler bar for Resident #7 had an opening posing a potential entrapment hazard.
There was an approximately 1/4 inch accumulation of lint in the lint trap of the right dryer in the basement.
Various topical medications were found unlocked, unattended, and accessible in an unmarked blue caddy in a supply room.
Mar 14, 2022Routine
Spray bottles containing a clear liquid with handwritten labels were left on tables in the third and second floor dining areas.
The emergency exit stairway near room 214 on the second floor was covered in snow and ice.
Dec 5, 2019RoutineCleanReport
No deficiencies found during this inspection.
Dec 13, 2018RoutineCleanReport
No deficiencies found during this inspection.
Nov 30, 2018RoutineCleanReport
No deficiencies found during this inspection.
Dec 12, 2017RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Charles P & Margaret E Polk Foundation
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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