See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Polk Personal Care Center

Families consistently rate this highly — reviewers highlight incredible, caring staff. Schedule a visit to confirm the fit.

301 North Street, Millersburg, PA 1706185 bedsLicensed & Active
Google rating
4.8/5

based on 6 Google reviews

5
4
3
2
1

Watch Polk Personal Care Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility has a long-standing reputation for cleanliness and compassionate care. Because recent high ratings lack specific details, families should visit in person to verify current dining quality and activity programming.

Google Reviews

Google Reviews

6 reviews on Google
Families considering Polk Personal Care Center can rely on a facility described as immaculately clean with an incredibly caring staff. While several recent reviews provide high ratings, there is a lack of specific written detail in recent months regarding dining or specific medical services.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Incredible, caring staff
  • Immaculate cleanliness
  • High standard of resident care

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02020(1)5.02022(1)5.02023(1)4.52026(2)

Distribution · 6 analyzed

5
5
4
1
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and immaculate the facility is; what are your daily routines for maintaining that standard of cleanliness?
  • 2The staff here seems to be so incredibly caring; how do you foster that culture of compassion among your team members?
  • 3Since we are looking for a high standard of care, how do you monitor and manage any specific changes in a resident's health or daily needs?
  • 4What does a typical day of social activities and engagement look like for the residents here?
  • 5In the event of a medical emergency after hours, what is the specific protocol for contacting family and ensuring immediate care?
  • 6With a close-knit community of 85 residents, how do you ensure every individual gets personalized attention from the care team?

Personalized based on this facility's data


Key Review Excerpts

The Polk is an amazing place with an incredible staff that truly cares about the residents. The care that the residents receive is second to none. It is immaculately clean and well kept.

Family member · 2020★★★★★
Source: 6 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

20total
25deficiencies

Key Findings

Between 2019 and 2025, Polk Personal Care Center underwent 24 inspections, resulting in 15 clean reports and 25 recorded violations. Documented findings included issues regarding staff training completion, administrative errors in resident contracts, and inconsistencies in safety drill frequencies and medication storage protocols.

Sep 18, 2025Routine
minor2600.54.a

A hired direct care staff person did not have a high school diploma, GED, or active registry status on file.

minor2600.65.f

Two direct care staff members did not receive required annual training on specific topics including dementia care and safe management techniques.

minor2600.132.e

The facility failed to conduct a fire drill during sleeping hours within the required 6-month interval.

Sep 4, 2024Routine
minor2600.89b

Hot water temperatures at sinks in bathrooms of rooms #333w and #232w exceeded the 120°F limit.

May 16, 2023Routine
minor2600.18

The most recent boiler certificate provided by the home had an expiration date of 4/1/2023.

minor2600.81.b

An uncovered enabler bar for Resident #7 had an opening posing a potential entrapment hazard.

minor2600.105.g

There was an approximately 1/4 inch accumulation of lint in the lint trap of the right dryer in the basement.

minor2600.183.b

Various topical medications were found unlocked, unattended, and accessible in an unmarked blue caddy in a supply room.

Mar 14, 2022Routine
minor2600.82a

Spray bottles containing a clear liquid with handwritten labels were left on tables in the third and second floor dining areas.

minor2600.100b

The emergency exit stairway near room 214 on the second floor was covered in snow and ice.

Dec 5, 2019Routine
CleanReport

No deficiencies found during this inspection.

Dec 13, 2018Routine
CleanReport

No deficiencies found during this inspection.

Nov 30, 2018Routine
CleanReport

No deficiencies found during this inspection.

Dec 12, 2017Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Charles P & Margaret E Polk Foundation

Organization Type

nonprofit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call