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Nursing Home · Millersburg, PA
990 Medical Road, Millersburg, PA 17061
Map location from our source data
Medicare overall rating
2 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 194 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Northern Dauphin Nursing and Rehabilitation Center receives polarized feedback, with many families praising the dedicated therapy team and individual staff members who provide compassionate care. However, significant concerns exist regarding inconsistent nursing care, poor communication, and cleanliness standards, with some families reporting serious lapses in medical oversight and hygiene.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are deeply split between praise for dedicated individuals and reports of neglectful or lazy behavior.
Multiple reviewers cite difficulty reaching the facility by phone and poor updates on resident health.
Multiple reports of dust, cobwebs, and poor floor cleaning suggest a need for better housekeeping.
While some reviewers praise the food, others note that quality is inconsistent.
Reviewers consistently highlight the variety of activities and community events as a major positive.
Reports of medication changes without family notification and general oversight issues are concerning.
Families of residents with dementia report that staff are generally kind and patient with difficult behaviors.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“I was a "resident" at Northern Dauphin Nursing and Rehabilitation Center from July 2020 until May 2022. I was in a coma for a year and a half. I was not expected to live. However, the staff worked a miracle. They saved my life.”
“My mom has been there for a little over 2 years. She’s very happy. She is getting bathed regularly. They keep us well informed . If I had one complaint it would be housekeeping can kick up their game a few notches.”
“Care started off great however the nurse to patient ratio is way too low. I checked in on my Mom and found her laying in bed glassy eyed, in pain with an unaddressed ruptured appendix, raging infection, plummeting blood pressure.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
10
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing complaints that triggered 18 of 44 total deficiencies across multiple surveys. The most recurring problems involve treatment and care quality, accident prevention and safety hazards, and pressure ulcer care. While all deficiencies show correction dates, the persistence of similar issues across surveys—particularly safety hazards appearing in complaint investigations from 2023 to 2024—suggests ongoing challenges that warrant careful consideration during any visit.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Federal Penalties
Fine
Sep 14, 2023
$11,921
Northern Dauphin Nursing and Rehabilitation Center
for profit
Owners
Premier Members
Owner · Organization
El Buckeye East LLC
Owner (parent company) · Organization
Gamzeh, Kathleen
Owner (parent company)
Glatzer, Akiva
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit premiersusquehanna.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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