Strong Medicare quality ratings; public reviewers often praise attentive and compassionate nursing staff. Still worth an in-person visit.
based on 65 Google reviews

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Pleasant Valley Nursing and Rehab Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: attentive and compassionate nursing staff and effective short-term rehabilitation therapy. Review the component ratings and current source records before deciding.
Pleasant Valley Nursing and Rehab Center receives high praise for its attentive, compassionate nursing staff and effective rehabilitation services, with many families reporting positive outcomes for their loved ones. However, there are recurring, serious concerns regarding understaffing, particularly on weekends, as well as occasional reports of poor cleanliness and inadequate communication during medical emergencies. Families should weigh the strong clinical rehab results against these significant operational inconsistencies.
Quality Themes
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Concerns
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Distribution · 69 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“My Mom went in strapped to a gurney and left walking out of the facility with a walker. I would say the inpatient rehab was a success?”
“The staff has been attentive. I agree he should be out of bed more but that may be his choice. Food is not to his liking. But when he had a medical emergency, they were right on it!”
“My dad who has dementia is fortunate to be looked after and cared for by fantastic staff.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
7
measures
5
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Pleasant Valley Nursing and Rehab Center shows a mixed record with 37 deficiencies across three surveys, primarily in fire safety systems, infection control, and medication management. Fire safety issues have persisted across all three surveys, including repeated sprinkler system and fire extinguisher problems. Infection control deficiencies appeared in multiple surveys but show some improvement. All identified issues have correction dates from the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pleasant Valley Nursing and Rehab Center
for profit
Owners
Pleasant Valley Jv Holdco LLC
Owner · Organization
Ac Healthcare LLC
Owner (parent company) · Organization
Dc Healthcare LLC
Owner (parent company) · Organization
Dc II Irrevocable Trust
Owner (parent company) · Organization
Mad Family Holdings LLC
Owner (parent company) · Organization
Mec Healthcare Irrevocable Trust
Owner (parent company) · Organization
Mec Healthcare LLC
Owner (parent company) · Organization
Nat Pleasant Valley LLC
Owner (parent company) · Organization
Parcon Pleasant Valley LLC
Owner (parent company) · Organization
Sj Healthcare LLC
Owner (parent company) · Organization
Sk Healthcare LLC
Owner (parent company) · Organization
Jacobs, Sholom
Owner (parent company)
Stevenson, Sean
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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