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Assisted Living

Pleasant Valley Care Home

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

2955 Pleasant Valley Dr, Prescott, AZ 86305Licensed & Active
Google rating
4.7/5

based on 15 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a small, intimate, and highly personalized care environment. The staff is frequently singled out for their extraordinary kindness and ability to treat residents like family. There are no recurring negative patterns to report, making it a highly recommended option for those prioritizing emotional well-being and cleanliness.

Google Reviews

Google Reviews

15 reviews analyzed
Pleasant Valley Care Home is highly regarded for its intimate, family-like atmosphere and exceptionally kind staff members like Yvonne and Mark. Families frequently praise the facility for treating residents with dignity and providing a warm, clean environment, though there is a single outlier review from 2015 indicating a poor experience.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Family-oriented, intimate atmosphere
  • Clean and pleasant-smelling environment
  • Engaging activities and musical entertainment
  • High-quality meal service

Rating Trends

Tap a year to see what changed

2341.0'15(1)5.05.0'17(4)5.05.0'22(4)5.05.0'24(1)5.0'25(2)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love how much the staff seems to care about the residents here; how do you foster that close-knit, family-oriented atmosphere in such an intimate setting?
  • 2The musical entertainment mentioned in your reviews sounds wonderful—could you tell us more about the types of activities and social events planned for the residents each week?
  • 3We noticed the facility is described as very clean and pleasant; what are your daily routines for maintaining the comfort and upkeep of the common areas?
  • 4The meal service sounds like a highlight here; how much input do residents have in their daily menus and dietary preferences?
  • 5In the event of a medical emergency or if a resident's health needs change overnight, what is your protocol for providing urgent care or contacting the family?
  • 6Since the environment feels so much like a home, how do you balance providing professional assisted living support with maintaining that cozy, residential feel?

Personalized based on this facility's data


Key Review Excerpts

She was only there a short time before she passed away and the care and kindness she got and we all felt from them is a huge relief. Pebbles, Shelby and Yvonne especially were so wonderful and I couldn't recommend them more.

Family member of a deceased resident · 2025★★★★★

They are a small establishment of eight clients which makes for a family atmosphere. My parents love the attention they receive and enjoy the entertainment provided by musical groups who come to share their talents, the activities Yvonne and Mark plan and the meals they are served.

Family member of long-term residents · 2024★★★★★

My dad spent his last 6 months at the Pleasant Valley Care home, and it was consistently a warm, caring and competent facility of care givers that treating Dad like family, and assimilated our family into their family environment.

Family member of a deceased resident · 2018★★★★★
Source: 15 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
3deficiencies
Mar 28, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on March 28, 2025:

a-b. PersonnelR9-10-806.A.8.a-bCorrected Apr 22, 2025

Based on record review and interview the manager failed to ensure a manager or a caregiver provides evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for three of three employees sampled. Findings include: 1 . A review of E1's personnel record revealed documentation of two TB skin tests. However, documentation of a TB screening questionnaire was not available for review at the time of inspection. 2 . A review of E2's and E3's personnel records revealed documentation of a TB skin test, E2 on January 9, 2022 and E3 on April 3, 2023. However, documentation of a second TB skin test and a TB screening questionnaire was not available for review at the time of inspection. 3 . In an interview, E1 reported E1 believed the facility was in compliance with current TB requirements. E1 acknowledged E1, E2 and E3 were missing TB documentation as required by R9-10-113.

Emergency and Safety StandardsR9-10-818.A.2Corrected Apr 25, 2025

Based on documentation review and interview, the manager failed to ensure the disaster plan required in subsection (A)(1) was reviewed at least once every 12 months. Findings include: 1 . A review of facility documentation revealed documentation of a disaster plan review was not available for review at the time of inspection. 2 . In an interview, E1 acknowledged documentation of a disaster plan review was not available for review at the time of inspection.

Environmental StandardsR9-10-819.A.11Corrected Mar 28, 2025

Based on observation and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility were inaccessible to residents. Findings include: 1 . During an environmental inspection of the facility, the Compliance Officer observed a cabinet under a bathroom sink adjacent to a resident's room. The bathroom cabinet had a magnetic lock on it; however, the lock would not engage when the cabinet was closed. Inside the cabinet was two bottles of "Great Value" glass cleaner and a bottle of "Comet Classic" foam bath cleaner. 2 . During an environmental inspection of the facility, the Compliance Officer observed a cabinet under the kitchen sink. The cabinet had a magnetic lock on it, however the lock was broken, and unable to function. Inside the cabinet was a container of "Great Value" advanced dishwasher pacs. 3 . In an interview, E1 acknowledged the toxins in the cabinets were accessible to residents.

Contact

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References & Resources

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