Pleasant Lake Lodge South
Limited public data on Pleasant Lake Lodge South. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 20 Google reviews
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What this means for your family
We strongly advise caution when considering this facility due to recent, serious reports regarding sanitation and regulatory compliance. Before proceeding, we recommend requesting a copy of the most recent state inspection report and conducting an unannounced visit to verify the current cleanliness and atmosphere of the home.
Google Reviews
Google Reviews
20 reviews on Google“Pleasant Lake Lodge South faces significant criticism regarding its sanitation standards and the professionalism of its care staff. While some older reviews praise the environment and management, recent feedback highlights severe concerns about odors, cleanliness, and regulatory compliance.”
Quality Themes
Tap a score for detailsStrengths
- Historically responsive management
- Friendly atmosphere reported in older reviews
Concerns
- Poor sanitation and persistent odors (mentioned by 2 reviewers)
- Negative staff behavior and lack of compassion (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed that management has been very responsive to feedback in the past; how does the leadership team currently work with families to address any new concerns that might arise?
- 2What specific cleaning and sanitation schedules are in place to ensure the common areas and resident rooms stay fresh and well-maintained?
- 3How do you support your staff in maintaining a compassionate and caring environment for the residents every day?
- 4Could you tell us a bit about the daily activities and social opportunities available to the residents here at the Lodge?
- 5What is the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
- 6With a cozy community of 20 residents, how do you ensure each person receives personalized attention and care tailored to their specific needs?
Personalized based on this facility's data
Key Review Excerpts
“When I could not even walk in the home due to goat fecal I have a problem. Going through the door was a nightmare!!!”
“If you can't keep the smell out of the homes your not cleaning the resident's correctly.”
“The amount of reports filed with the State of Michigan that have been investigated and found to be valid is unbelievable. How is this place even open?”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident safety, including physical abuse by a staff member and inadequate staffing levels. Additionally, there have been significant findings regarding improper hiring practices and failure to follow criminal background check requirements.
Jul 18, 2025RoutineCleanReport
No deficiencies found during this inspection.
Aug 8, 2024Complaint
Inadequate staff-to-resident ratio; the facility had only one staff member on duty for a period in the afternoon when 16 or more residents were present.
Staff member Nicole Tucker grabbed Resident A by both wrists and threatened to hit him, resulting in visible bruising.
May 28, 2024Complaint
Additional finding: Evidence of staff/management attempting to hide employment of an unvetted individual by paying hours through a third party.
Licensee designee was aware of heroin use by direct care staff and failed to intervene.
Direct care workers lacked required physician statements attesting to their physical health.
An individual (Adam Harris) was allowed to live and work at the facility without a criminal history check despite known suitability concerns.
Jul 19, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Pleasant Lake Lodge, INC.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit pleasantlakelodge.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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