Pinetop Senior Living
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility offers a beautiful, hotel-like environment with highly praised staff members who are dedicated to resident care. However, you should specifically investigate the current staffing levels in the memory care unit and ask about the recent management changes to ensure your loved one's safety and trust.
Google Reviews
Google Reviews
16 reviews on Google“Families will find a beautiful, hotel-like facility that is praised for its cleanliness and the compassionate nature of its staff. However, there are serious concerns regarding staffing levels in the memory care unit and trust in recent management changes.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and attentive staff
- Engaging resident activities
- Hotel-like atmosphere
Concerns
- Low staffing levels in memory care
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the hotel-like atmosphere here; could you show us some of the common areas where residents relax?
- 2The staff's compassion is frequently mentioned by families; how do you ensure that level of attentive care remains consistent during shift changes?
- 3What kind of engaging daily activities or social outings do you have planned for the residents this month?
- 4For our loved one who may need more specialized support, what specific staffing structure is in place within the memory care wing to ensure everyone is well-attended to?
- 5In the event of a medical emergency or a sudden change in health during the night, what is your protocol for notifying the family and coordinating care?
- 6We noticed how well-maintained and clean the facility is; how do you manage housekeeping and laundry services for the residents?
Personalized based on this facility's data
Key Review Excerpts
“When you walk in the door it feels more like a hotel. It's clean and neat and the apartments have everything a Senior needs. But it's the care their staff gives to the residents that's most impressive.”
“I would like to give a very special shout out and thanks to Adria for working so hard and diligently to make this happen. It wasn't easy for her and the transfer from the skilled nursing facility that Grandma was at but Adria didn't give up and we are so grateful.”
“Staff is great, whether they are cleaning, cooking, waiting on you in dinning room, whatever, they are all great. They have all sorts of activities, exercise class's, Etc. very nice inside.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Oct 15, 2025OtherCleanReport
On October 15, 2025, an on-site change of ownership inspection was completed.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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