Public Google reviewers rate this highly and often mention compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 31 Google reviews

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Public Google reviewers rate The Pines highly. Reviewers highlight: compassionate and professional care staff, engaging social activities and live music. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Pines is highly regarded for its compassionate, family-like staff and engaging social activities, including live music and happy hours. While many families praise the excellent memory care and management, there is a notable conflict in reviews regarding food quality, with some praising the dining options and others criticizing the lack of scratch cooking.
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Key Review Excerpts
“Excellent communication at every level. Outstanding management. The general manager, Henry, is not only welcoming and caring, but a true professional and his entire team reflects his excellent management.”
“The caregivers and management were 5 star!! They treated Dad like he was family. They opened up their hearts to him and he opened up to them.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a 1-year annual inspection and the Licensing Program Analyst observed no health and safety concerns in any areas toured. All reviewed resident and staff files were found to be complete and up-to-date. No deficiencies were issued during this inspection.
The investigation was conducted following a complaint regarding unlawful eviction, which was found to be substantiated. One deficiency was cited related to the eviction procedures, specifically concerning the required language in the notice to quit. The facility must revise the eviction letter and submit a statement of understanding regarding resident rights.
The facility underwent a required annual inspection and the Licensing Program Analyst observed no immediate health or safety concerns during the tour of the Assisted Living Unit and Memory Care Unit. While the LPA requested updated documentation (LIC308 and liability insurance) by 10/23/24, no deficiencies were issued during the inspection.
The facility underwent a required annual inspection and the Licensing Program Analyst observed no immediate health or safety concerns during the tour of the Assisted Living Unit and Memory Care Unit. While the LPA requested updated documentation (LIC308 and liability insurance) by 10/23/24, no deficiencies were issued during the inspection.
The facility underwent a Case Management visit regarding an incident that occurred on 8/23/2024. The Licensing Program Analyst reviewed the incident details, including surveillance footage and the resident's care plan. No deficiencies were cited during this inspection.
The inspection was a case management visit conducted to obtain additional information regarding a previously submitted incident report concerning missing medication. The report details the investigation into the missing Norco pills and notes that the facility appears to have followed its established medication protocols. No deficiencies were cited during this inspection.
The inspection was a case management review conducted unannounced to gather information regarding two recent resident incidents. The facility staff responded immediately and appropriately to both incidents, and all required incident reports were submitted to the Department in a timely manner. No deficiencies were issued in this report.
Mg Rocklin Mgmt Ca,llc;merrill Gardens, LLC
HENRY COLE
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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