Ansel Park Senior Living Community
Families consistently rate this highly — reviewers highlight compassionate and professional care staff. Schedule a visit to confirm the fit.
based on 25 Google reviews
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What this means for your family
This facility is excellent for families seeking a beautiful, high-end environment with a deeply compassionate care staff. However, you should closely monitor the consistency of dining services and verify that all promised amenities and maintenance standards are being met, as recent experiences suggest a decline in management reliability.
Google Reviews
Google Reviews
25 reviews on Google“Ansel Park offers a beautiful, high-end campus that many families find to be a warm, home-like environment with exceptional staff compassion. However, recent reviews highlight significant concerns regarding inconsistent food quality, maintenance issues with amenities like the pool and elevators, and discrepancies between promised services and actual delivery.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional care staff
- Beautiful, modern, and clean facility
- High-quality amenities and campus design
- Positive and lively community atmosphere
Concerns
- Inconsistency in food quality and variety (mentioned by 3 reviewers)
- Discrepancy between promised services and actual care/amenities (mentioned by 2 reviewers)
- Facility maintenance issues (elevators, pool)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
The owner uses personalized greetings and acknowledges specific reviewers by name. While positive reviews receive templated praise, negative reviews are met with a structured attempt to escalate concerns to a specific regional director.
Questions for Your Tour
- 1It is wonderful to see how beautiful and modern the campus design is; how do you ensure the common areas and amenities, like the pool, are kept in top shape for the residents?
- 2We noticed the staff is often described as very compassionate; how do you maintain that level of professional care as the community grows?
- 3Could you walk us through what a typical daily menu looks like, and how do you ensure there is a consistent variety of healthy options for every meal?
- 4What is the process for communicating important updates or changes in care to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care and notification of the family?
- 6The community seems to have such a lively atmosphere; what kind of social activities or group outings are currently popular with the residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been nothing shy of fantastic to my Mother-In-Law as well as my wife and me. What a blessing it has been to finally find a place where we can feel comfortable with.”
“Ansel Park provided a wonderful environment for my mother in her final months of life. I am so happy she was in such a beautiful, home-like environment with a caring staff that became like family, especially near the end.”
“A bad experience, they told us one thing and then once we got my grandma in, it was a different story. The food is pretty bad, they often don’t show up for cleaning when scheduled.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 25, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 21, 2025ComplaintClean
This report details a complaint investigation conducted on November 14, 2025, regarding the allegation that staff was not meeting resident care needs. Following a review of records and staff interviews, the department concluded that the allegation was unfounded.
Nov 18, 2025InspectionClean
The inspection was a Case Management visit following an incident report regarding a medication error that occurred on 11/03/2025. The primary deficiency cited relates to the failure to properly assist residents with self-administered medications. This is classified as a Type B deficiency, indicating a potential risk that requires correction.
Nov 18, 2025OtherClean
The inspection was a Case Management visit following an incident report regarding a medication error that occurred on 11/03/2025. The primary deficiency cited relates to the failure to properly assist residents with self-administered medications. This is classified as a Type B deficiency, indicating a potential risk that requires correction.
Jul 10, 2025ComplaintClean
The report details a complaint investigation that found the allegation regarding staff background clearance to be substantiated. A deficiency was cited citing CCR 87355(d)(3) because the facility did not ensure a criminal background clearance for one staff member, which represents an immediate risk. The facility must correct this by obtaining the required clearance before the POC due date.
Nov 14, 2024OtherClean
This was a Case Management follow-up visit conducted to investigate findings from a previous complaint. The primary deficiency cited relates to the failure to maintain the personal rights and dignity of residents during an interaction with a former staff member. The facility must address staff training regarding respectful handling of such situations.
Nov 14, 2024ComplaintClean
This was a Case Management follow-up visit conducted to investigate findings from a previous complaint. The primary deficiency cited relates to the failure to maintain the personal rights and dignity of residents during an interaction with a former staff member. The facility must address staff training regarding respectful handling of such situations.
Nov 8, 2024OtherClean
The facility underwent a required Annual Continuation inspection. The Licensing Program Analyst observed the facility to be properly furnished, sanitary, and well-stocked with necessary supplies. No deficiencies were cited per California Code of Regulations, Title 22.
Ownership & Operations
Who Operates This Facility
Tcg Rocklin Campus LLC; Sagora Senior Living INC
PAYNE, KEITH
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit anselparkassistedliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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