Pine Trail Nursing and Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (19 vs median 6.0)
- High RN turnover (64%)
Bottom 25% in FL · Below recommended RN staffing · $16,800 in fines
What this means for your family
This facility has a history of polarized reviews, with recent feedback indicating significant concerns regarding staff responsiveness and facility maintenance. If you are considering this location, we strongly recommend conducting an unannounced visit during evening or weekend hours to observe staff-to-resident interactions and response times firsthand.
Google Reviews
Google Reviews
23 reviews on Google“Reviews for this facility are highly polarized, with some families praising the administrative staff and specific nurses, while others report severe neglect and poor communication. Frequent complaints involve slow response times, poor food quality, and staff indifference, leading to significant concerns about patient safety and medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Helpful administrative and admissions staff
- Specific nurses noted for going above and beyond
- Some families report strong, long-term personal connections with staff
Concerns
- Neglect and slow response to patient needs (mentioned by 5 reviewers)
- Poor food quality and cold meals (mentioned by 3 reviewers)
- Difficulty communicating with staff or getting phone calls answered (mentioned by 3 reviewers)
- Failure to recognize or escalate medical emergencies (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how dedicated some of your nurses are; how do you foster those long-term personal connections between staff and residents?
- 2With the recent inspections, what specific steps has the facility taken to improve medication management and clinical oversight?
- 3How do you ensure that staff members are able to respond quickly to resident needs, especially during busy shifts or overnight?
- 4Could you tell us more about the dining experience, specifically how you ensure meals are served at the right temperature and meet nutritional needs?
- 5What is your process for communicating important medical updates or changes in condition to family members to ensure we stay in the loop?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“They seem pleasant, but they didn't take patient's complaints seriously and we had to demand that patient be sent to hospital. Patient had fluid on lungs and was running a fever.”
“They have great doctors and a wonderful ARNP, Juliette, who goes above and beyond. The Director of Nursing is kind and goes out of her way to assist, as does the Administrator.”
“I ring the bell because I need help to push him into a more comfortable position and no one answers so I wait patiently and then I step out of the room to find 3 of the workers standing there just chatting away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent quality issues with 31 deficiencies across recent surveys, including recurring problems with meal planning and food safety, safety hazards, and medication management. One family filed a complaint that triggered additional inspection findings. While the facility reports correcting all identified issues, the same problems with nutrition services and accident prevention have appeared multiple times across different survey dates, suggesting ongoing challenges with maintaining consistent standards.
Apr 22, 2025Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Dec 20, 2024Routine19
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Sep 28, 2023Routine7
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
May 26, 2022Routine4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Dec 20, 2024
$5,346
Fine
Dec 20, 2024
$11,454
Ownership & Operations
Who Operates This Facility
Pine Trail Nursing and Rehab Center
for profit
Chain Affiliation
Eliyahu Mirlis
13 facilities nationwide
Chain avg rating: 2.0/5 · Rank 7 of 13
Ownership & Management
Owners
4445 Pine Forest Dr Lake Holdco LLC
Owner · Organization
Mirlis, Eliyahu
Owner (parent company)
Vrd 10 Hldco LLC
Owner (parent company) · Organization
Becher, Sarah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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