Pine Lodge Assisted Living
Families consistently rate this highly — reviewers highlight kind and knowledgeable staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
Watch Pine Lodge Assisted Living
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Pine Lodge offers a beautiful environment with a staff that is exceptionally helpful with Medicare and financial navigation. While most families report significant improvements in their loved ones' well-being, you should ask about the recent change in ownership to ensure the quality of care remains consistent with previous years.
Google Reviews
Google Reviews
16 reviews analyzed“Pine Lodge is highly regarded by many families for its beautiful, well-maintained facilities and a warm, family-oriented atmosphere. While recent reviews highlight exceptional care and helpful management regarding Medicare, there are isolated, highly negative warnings regarding resident decline that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Kind and knowledgeable staff
- Beautiful and well-maintained building
- Supportive management regarding financial and medical navigation
- Welcoming, community-focused atmosphere
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses to positive reviews by acknowledging specific details like staff members or amenities. For negative reviews, the owner uses a consistent defensive strategy centered on announcing new ownership and management.
Questions for Your Tour
- 1Since the building is so beautifully maintained, could you tell us more about how the common areas are designed to encourage residents to socialize?
- 2We've heard wonderful things about how the management helps families navigate complex medical and financial transitions; how involved is your team in that process?
- 3With such a close-knit community of 36 residents, what kind of daily activities or group outings are planned to keep everyone engaged?
- 4The staff seems very knowledgeable and kind; how do you ensure that this level of personalized care remains consistent across all shifts?
- 5How does the team handle medical emergencies or changes in a resident's health needs during the overnight hours?
- 6How would you describe the overall atmosphere of the community for a new resident joining the Pine Lodge family?
Personalized based on this facility's data
Key Review Excerpts
“Management goes overboard to help traverse the maze called "Medicare." I've not had a similar experience anywhere else around Henderson -- not Kilgore not Tyler.”
“She looks so much better since she moved in 4 months ago. She is thriving on the social interaction and good food!”
“The building is absolutely beautiful and the staff is top notch. Ginger the Director is so knowledgeable and truly loves and cares for her residence”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on May 24, 2023, showed no new violations. However, a previous inspection in July 2020 identified several issues regarding emergency preparedness and fire safety sprinkler systems, all of which were marked as corrected by August 2020.
Jul 15, 2020Routine
Health Code (2 violations) | Life Safety Code (3 violations)
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to develop and maintain an emergency preparedness and response plan.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to comply with Chapter 19 of NFPA 101.
Ownership & Operations
Who Operates This Facility
Active Therapy Management, LLC
for profit
PINES SENIOR LIVING
RICHA KOHLI
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit pine-lodge.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives