Brookdale Henderson
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a clean, beautiful environment and a staff that treats residents like family. However, you should perform due diligence regarding the transparency of their billing and administrative practices, as one reviewer reported issues with rising costs and management communication.
Google Reviews
Google Reviews
27 reviews analyzed“Brookdale Henderson is highly regarded by families for its warm, family-like atmosphere and a staff that treats residents with genuine care and kindness. While many praise the cleanliness and the vibrant social activities, one reviewer raised serious concerns regarding administrative integrity and rising costs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and beautiful facility
- Engaging social activities and excursions
- Welcoming and friendly atmosphere
Concerns
- Administrative integrity and rising costs
- Poor treatment of employees by management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses personalized greetings and acknowledges specific details in positive reviews. For negative reviews, they maintain a professional tone by directing grievances to formal corporate channels rather than engaging in arguments.
Questions for Your Tour
- 1We've heard such wonderful things about how welcoming and friendly the atmosphere is here; how do you help new residents integrate into the community during their first week?
- 2Since the facility is known for its beautiful and clean environment, could you show us how the common areas are maintained throughout the day?
- 3What are some of the specific social activities or local excursions planned for the residents this month?
- 4How does the care team handle medical emergencies or changes in health needs during the overnight hours?
- 5With the memory care certification, what specific specialized programming do you offer to keep residents engaged and stimulated?
- 6As we plan for the long term, how do you handle updates to service levels or monthly costs to ensure families can plan accordingly?
Personalized based on this facility's data
Key Review Excerpts
“They take good care of the residents and treat them like family. So thankful for Brookdale Henderson. They give me peace of mind knowing my dad is always taken care of.”
“The staff is so caring. The food is good and the staff work hard to meet dietary preferences.”
“The entire staff looks/acts like they're happy to serve in any capacity. All directors: Executive, Business, Social, Maintenance, Nurses, Transportation, Cafeteria; the Care Givers & Med-Aids ALL pitch in to make the Brookdale experience positive & rewarding with a family atmosphere.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Henderson has had several inspections involving Life Safety Code violations related to fire safety systems, including sprinkler maintenance and smoke detector documentation. While multiple deficiencies were noted in 2021 and 2022, there are currently no active enforcement actions listed against the facility.
Mar 2, 2022Routine
Life Safety Code (1 violations)
The facility failed to provide the required sprinkler system to meet NFPA 13.
Feb 3, 2021Routine
Life Safety Code (6 violations)
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to ensure the alarm would automatically notify the fire department.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Ownership & Operations
Who Operates This Facility
Esc IV, Lp
for profit
CHRISTY BROWN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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