Pickersgill Retirement Community
Strong Medicare quality ratings; families often praise beautiful, well-maintained facility grounds. Still worth an in-person visit.
based on 90 Google reviews

Watch Pickersgill Retirement Community
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While Pickersgill offers a beautiful environment and engaging activities, the recurring reports of rodent infestations and inconsistent care quality are significant red flags. We strongly recommend that you conduct an unannounced visit, specifically checking the dining areas and the floor where your loved one would reside, to verify the current state of sanitation and staff attentiveness.
Google Reviews
Google Reviews
90 reviews on Google“Pickersgill Retirement Community receives highly polarized feedback, with many reviewers praising the beautiful, clean environment and friendly staff, while others report severe, recurring issues. Multiple negative reviews consistently cite a persistent rodent infestation, poor sanitation, and concerns regarding the quality and timeliness of food service. Families considering this facility should weigh the positive reports of amenities and staff friendliness against serious allegations of neglect and hygiene failures.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility grounds
- Friendly and welcoming administrative staff
- Variety of activities and events for residents
- Strong reputation for independent living
Concerns
- Persistent rodent (mice/rats) infestation (mentioned by 6 reviewers)
- Unsanitary conditions and poor cleanliness (mentioned by 4 reviewers)
- Poor food quality and late meal service (mentioned by 3 reviewers)
- Disrespectful or neglectful staff behavior (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 93 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding facility maintenance, what specific steps are you taking to ensure the living areas remain sanitary and pest-free?
- 2With the current staffing levels, how do you ensure that residents receive timely assistance during meal services and daily care routines?
- 3I noticed the facility has a beautiful campus; could you walk me through how residents typically spend their time outdoors and what the most popular activities are this month?
- 4How does your team handle communication with families when a resident has a medical concern or a change in their health status?
- 5What improvements are being made to the dining program to ensure that meals are served on time and meet the nutritional preferences of the residents?
- 6Can you describe the training and oversight process for staff to ensure that every resident is treated with the highest level of respect and attention?
Personalized based on this facility's data
Key Review Excerpts
“The staff was friendly but the state of the place was less desirable with a couple mice (or rats) running around and dried up throw up and stains in some areas throughout the hallways.”
“My mom has lived here for the last 5 years. Prior to covid, the food was always hot at dinner and included high school students to help the eldery. Now they are lucky to get a dinner, usually luke warm and no help with carrying or anything.”
“The four floor is so dirty. Infested with mice The residents are treated really bad. The caregivers are very disrespectful. They have no compassion, and no empathy whatsoever the management is the worst for letting them get away with it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Pickersgill Retirement Community has a concerning pattern of recurring deficiencies across multiple care areas, with 22 violations found over three surveys. The facility has persistent issues with treatment and care quality (cited in all three surveys), medication management, and staff training. Additional problems include safety concerns, privacy violations, and emergency preparedness failures. While all deficiencies show correction dates, the repeated violations in core care areas warrant careful investigation during your visit.
Jan 31, 2025Routine15
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Feb 28, 2020Routine4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 16, 2018Routine3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Ownership & Operations
Who Operates This Facility
Pickersgill Retirement Community
for profit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit pickersgillretirement.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Blessed Hands Assisted Living, LLC
3.7 miAssisted Living · Baltimore, MD
Lorien Mays Chapel
4.4 miNursing Home · Timonium, MD
Queensberry Assisted Living
4.7 miAssisted Living · Baltimore, MD
Comfort Zone Assisted Living, LLC
5.1 miAssisted Living · Baltimore, MD
Devine Hand, INC.
5.9 miAssisted Living · Baltimore, MD
Wise Choice (a)
6.2 miAssisted Living · Baltimore, MD