See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Pennknoll Village

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

208 Pennknoll Road, Everett, PA 15537133 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 35 Google reviews

5
4
3
2
1
Pennknoll Village Nursing Home in Everett, PA — Street View
Street View

Watch Pennknoll Village

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (20 vs median 8.0)
  • High RN turnover (53%)

Bottom 25% in PA · Below recommended RN staffing · Worst in AVARDIS HEALTH chain · $9,311 in fines · Abuse citation

Source: Medicare data

What this means for your family

Pennknoll Village is highly regarded for its rehabilitation therapy and compassionate nursing care, making it a strong candidate for recovery stays. However, families should be aware of potential communication barriers; we recommend establishing a clear point of contact and preferred communication times with the administration upon admission to ensure you can receive timely updates.

Google Reviews

Google Reviews

35 reviews on Google
Pennknoll Village receives high praise for its dedicated nursing staff, effective rehabilitation services, and compassionate end-of-life care. However, some families have reported significant issues with administrative communication, specifically regarding phone accessibility after hours and difficulties obtaining health updates for residents.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0Activities7.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Effective rehabilitation and therapy services
  • Clean and well-maintained facility
  • Supportive end-of-life and hospice coordination

Concerns

  • Difficulty reaching staff via telephone, especially after hours (mentioned by 2 reviewers)
  • Poor quality or inconsistent food service (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'17(2)3.02.5'19(2)1.04.7'21(19)5.05.0'25(1)3.4'26(5)

Distribution · 35 analyzed

5
22
4
5
3
0
2
0
1
8

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during shift changes?
  • 2What specific steps are being taken to address recent inspection findings and improve the overall health and safety environment?
  • 3Since we want to make sure we can stay in touch, what is the best way to reach a nurse or supervisor if we have a question during the evening or overnight hours?
  • 4We'd love to hear more about the dining experience—how are menus planned to ensure variety and consistent quality for the residents?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6How does the facility coordinate with hospice or end-of-life care teams to ensure a smooth and supportive transition for residents?

Personalized based on this facility's data


Key Review Excerpts

My mother was a resident for 5 months before passing. Admissions was easy. Nursing staff always helpful with updating her condition to family by phone or in person. Rehabilitation did wonders with her mobility.

Long-term resident's family · 2021★★★★

The staff were very encouraging and made each step in my recovery easier. I had wonderful therapists that helped with my physical recovery but also were supportive with my emotional state of mind .

Rehab patient · 2021★★★★★

My mother has been there for two years. The food is not fit to eat most of the time. Sometimes they run out of food. When trying to reach staff by telephone after 4:00PM nobody usually answers the phone.

Long-term resident's family · 2020☆☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
3.64hrs
89%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
PA
8.3%
Bedford
27.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
19.4%
PA
26.0%
Bedford
16.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.3%
Worse than Avg
Here
32.3%
US
19.5%
PA
19.9%
Bedford
25.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
PA
87.1%
Bedford
96.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.9%
Worse than Avg
Here
20.9%
US
14.4%
PA
17.5%
Bedford
9.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.9%
Worse than Avg
Here
22.9%
US
15.5%
PA
17.7%
Bedford
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
PA
68.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
81.8%
PA
69.2%
Bedford
77.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Worse than Avg
Here
1.8%
US
1.6%
PA
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (10.1)
22 complaint-triggered
$9,311 in fines

Pennknoll Village shows a concerning pattern with multiple abuse/neglect violations and 19 deficiencies triggered by family complaints, indicating residents or families have filed reports about care problems. Recurring issues involve protection from abuse, accident prevention, food service, and care planning. While most deficiencies have been corrected, three recent violations from January 2026 remain uncorrected, including ongoing problems with food quality and resident dignity that persist across surveys.

Jan 23, 2026Complaint
7
0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jan 23, 2026Routine
7
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 29, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 15, 2025Routine
16
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0807Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

0037Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Jan 15, 2025Complaint
1
0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Oct 22, 2024Complaint
1
0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Federal Penalties

Fine

Aug 2, 2023

$9,311

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pennknoll Village

Organization Type

for profit

Chain Affiliation

Chain Name

Avardis Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.1/5 · Rank 12 of 14 (Worst)

Ownership & Management

Owners

Everett Parentco LLC

Owner · Organization

100%

Bedford Holdco LLC

Owner (parent company) · Organization

Paop Holdco LLC

Owner (parent company) · Organization

Key personnel

Everett Re Owner, LLC5% or Greater Security InterestClark, AlyssaManaging Control - Governing BodyHoback, TiffanyManaging Control - Governing BodySnf Mgr LLCManagerClark, AlyssaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call