Bedford Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews
Watch Bedford Post Acute
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 8.0)
Below average in PA · Meets national RN staffing standard · Below chain average · No penalties on record
What this means for your family
The facility is highly regarded for its compassionate nursing staff and clean environment, making it a strong candidate for those prioritizing a welcoming atmosphere. However, because there have been past reports of slow response times and missing items, we recommend asking management about their specific protocols for monitoring patient belongings and ensuring timely call-light response during night and weekend shifts.
Google Reviews
Google Reviews
26 reviews on Google“Bedford Post Acute receives high praise for its friendly, attentive, and professional staff who are frequently noted for their kindness toward residents, including those with dementia. While the vast majority of reviews are positive, highlighting a clean environment and good communication, there are isolated reports of concerns regarding patient neglect and missing personal items. Overall, families express high levels of comfort and satisfaction with the care provided to their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Clean and well-maintained facility
- Responsive and professional management
- Effective communication with family members
Concerns
- Slow response to call lights and neglect of patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your management team is very active in responding to online feedback; how does that same level of responsiveness translate to addressing family concerns or care plan changes once a resident is moved in?
- 2With the facility having 72 residents, what specific processes do you have in place to ensure that call lights are answered promptly and that residents' immediate needs are met consistently?
- 3Given the recent health inspection findings, what specific steps or quality improvement initiatives has the facility implemented to address those areas and ensure a higher standard of care moving forward?
- 4Since your staffing rating is quite strong, how do you leverage that consistent team presence to ensure residents receive personalized attention throughout the day?
- 5What does a typical daily activity schedule look like for residents here, and how do you encourage those who might be hesitant to participate in group events?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in health status that requires urgent medical intervention?
Personalized based on this facility's data
Key Review Excerpts
“The staff are so kind and accommodating. Courtney & Timberly take such good care of my grandfather.”
“The staff are friendly and take very good care of my mom. She has dementia and know that sometimes that can be a challenge. The center is very clean and Dr. Zubeck , sat and spoke with me in regard to my mom within a week of her being there, which made me feel a lot better.”
“Everyone at the facility has been friendly, helpful, and professional during a new and challenging experience for our family. Questions or concerns have been handled with understanding and consideration by the staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
5
measures
9
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bedford Post Acute shows concerning patterns with 70 deficiencies across 10 surveys, including 15 complaint-triggered issues where families filed reports about problems. The facility has recurring issues with medication management, care planning, and safety hazards that appear multiple times across different inspections. Problems persist across surveys from 2023 through 2025, suggesting ongoing challenges with correcting deficiencies despite the facility providing correction dates for all violations.
Nov 12, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Sep 3, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 2, 2025Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 7, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 1, 2024Routine20
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Aug 1, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Bedford Post Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 172 of 260
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit bedfordpa.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Colonial Courtyard at Bedford
< 1 miAssisted Living · Bedford, PA
Homewood Living Spring House INC.
2.7 miAssisted Living · Everett, PA
Pennknoll Village
2.9 miNursing Home · Everett, PA
Rebecca's at Everett
6.5 miAssisted Living · Everett, PA