Pegasus Landing of North Riverside
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 109 Google reviews
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What this means for your family
The facility excels in providing a warm, home-like atmosphere with excellent food and a caring staff. However, families should exercise extreme caution regarding financial transitions, as recent reports indicate significant difficulties in obtaining refunds for departed residents.
Google Reviews
Google Reviews
109 reviews on GoogleFamilies considering Pegasus Landing/Riverside Oxford generally praise the compassionate, attentive staff and the high quality of the dining services. However, recent reviews highlight a significant and serious concern regarding delays in processing refunds for deceased residents or departing families.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and care staff
- Exceptional food quality and culinary team
- Clean and well-maintained environment
- Engaging resident activities and social programs
Concerns
- Delays in processing refunds for residents (mentioned by 2 reviewers)
- Issues with corporate communication regarding billing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 110 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated scripts, particularly using a specific 'motto'-based response for many 5-star reviews. While they do personalize the name of the reviewer, the core of the message is often a copy-paste block of text.
Questions for Your Tour
- 1We've heard wonderful things about the culinary team here; could you tell us more about how much variety is in the daily meal plans?
- 2Since the facility is memory care certified, what specific types of engaging social programs or sensory activities are available to keep residents active?
- 3How does the nursing staff coordinate care and communicate updates to family members regarding any changes in a resident's health?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5We want to ensure everything is seamless regarding the administrative side; what is the best way for us to communicate with the office regarding billing or account questions?
- 6The facility looks beautifully maintained; how often are the common areas and resident rooms deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“Every time I went to see her one of the employees was walking with her or hugging her and laughing with her. Every time I talked to management it was encouraging. The place was clean and neat at all times and her care was 10 out of 10 stars.”
“The food is fantastic. The staff is super-friendly. Margie the Executive Director is very hands on as is Dollie and Darla who help with the day to day.”
“We have been promised a refund for my grandfathers monthly dues after he passed away in the facility this June. 90 days was what we are promised and every time we call we get told when they will send it out.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in May 2024 identified issues regarding employee background checks and injury documentation. Older inspections from 2018 noted several life safety and building code concerns, though most of those specific issues were marked as corrected by late 2018.
May 30, 2024Routine
Health Code (3 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to describe and document an injury, accident, or illness in the manner required.
Oct 31, 2018Routine
Life Safety Code (8 violations)
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to avoid cross-contamination between clean and soiled utensils and/or linens in the kitchen and/or laundry.
The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
Ownership & Operations
Who Operates This Facility
Fort Worth 6621, LLC
for profit
PSL ASSOCIATES, LLC
NINA TAYLOR
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit pegasusseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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