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Public Google reviewers rate this highly and often mention compassionate and caring caregivers. Schedule a visit to confirm the fit.
based on 80 Google reviews
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Public Google reviewers rate Oak Ridge Alzheimer's Special Care Center highly. Reviewers highlight: compassionate and caring caregivers, engaging resident activities and entertainment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its warm, family-like atmosphere and the compassionate nature of the caregiving staff. However, recent reviews have raised alarming allegations regarding medication mismanagement and serious lapses in care leading to physical injury. While many long-term residents benefit from engaging activities and a clean environment, the facility's reliability regarding medical protocols is a critical point of concern for new families.
Quality Themes
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Rating Trends
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Distribution · 83 analyzed
The owner uses a small set of highly repetitive, templated responses for almost all reviews. Positive reviews are met with nearly identical scripts that do not acknowledge the specific details or names mentioned in the feedback.
Personalized based on this facility's data
Key Review Excerpts
“Prescribed medication critical to managing his Alzheimer’s symptoms was reportedly not administered for approximately three weeks. During that time his condition worsened, and he suffered a fall requiring an emergency room visit and stitches.”
“The Center was always clean. When my Dad (Billie Harris) Was going through stages of Dementia the staff was there to advise me and give me a hug.”
“The other facilities we toured that day had a horrible urine smell and were sadly understaffed. I noticed the absence of odor when we walked through the Oak Ridge door.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on August 16, 2022, identified five violations related to staff training documentation, fire drill procedures, and life safety maintenance such as smoke detector checks. No formal enforcement actions were found on record for this facility.
Health Code (3 violations) | Life Safety Code (2 violations)
The facility failed to document that staff were competent and trained prior to assuming their responsibilities.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to ensure that specific on-the-job training required for attendants in this type facility was completed in the required timeframe.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
Sh1 Silver Sage Opco LLC
for profit
JERRY ERWIN ASSOCIATES LLC
DONNA KAUFFMAN
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80 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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