Oak Ridge Alzheimer's Special Care Center
Families consistently rate this highly — reviewers highlight compassionate and caring caregivers. Schedule a visit to confirm the fit.
based on 79 Google reviews
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What this means for your family
This facility offers a wonderful, clean, and engaging environment for many seniors, with a staff that is often described as loving and attentive. However, the recent, highly specific allegations regarding medication mismanagement are a major red flag that cannot be ignored. If you consider this facility, you must verify their medication administration protocols and staffing ratios during your visit.
Google Reviews
Google Reviews
79 reviews on Google“Families generally praise the facility for its warm, family-like atmosphere and the compassionate nature of the caregiving staff. However, recent reviews have raised alarming allegations regarding medication mismanagement and serious lapses in care leading to physical injury. While many long-term residents benefit from engaging activities and a clean environment, the facility's reliability regarding medical protocols is a critical point of concern for new families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring caregivers
- Engaging resident activities and entertainment
- Clean and well-maintained environment
- Strong sense of community and family atmosphere
Concerns
- Medication administration errors (mentioned by 2 reviewers)
- Staffing shortages for high-needs residents (mentioned by 2 reviewers)
- High staff turnover and management instability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 82 analyzed
How They Respond to Reviews
The owner uses a small set of highly repetitive, templated responses for almost all reviews. Positive reviews are met with nearly identical scripts that do not acknowledge the specific details or names mentioned in the feedback.
Questions for Your Tour
- 1We've heard wonderful things about the sense of community and family atmosphere here; how do you foster that connection between the residents and the staff?
- 2Could you tell us more about the specific types of engaging activities and entertainment planned for the residents each week?
- 3What specific protocols and double-check systems are in place to ensure medication is administered accurately and on schedule?
- 4How does the care team manage the needs of residents who require more intensive, high-touch support during busy shifts?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?
- 6What steps is the management team taking to ensure staff stability and long-term continuity of care for the residents?
Personalized based on this facility's data
Key Review Excerpts
“Prescribed medication critical to managing his Alzheimer’s symptoms was reportedly not administered for approximately three weeks. During that time his condition worsened, and he suffered a fall requiring an emergency room visit and stitches.”
“The Center was always clean. When my Dad (Billie Harris) Was going through stages of Dementia the staff was there to advise me and give me a hug.”
“The other facilities we toured that day had a horrible urine smell and were sadly understaffed. I noticed the absence of odor when we walked through the Oak Ridge door.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on August 16, 2022, identified five violations related to staff training documentation, fire drill procedures, and life safety maintenance such as smoke detector checks. No formal enforcement actions were found on record for this facility.
Aug 16, 2022Routine
Health Code (3 violations) | Life Safety Code (2 violations)
The facility failed to ensure that specific on-the-job training required for attendants in this type facility was completed in the required timeframe.
The facility failed to ensure the sensitivity of smoke detectors was checked according to NFPA 72.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to document that staff were competent and trained prior to assuming their responsibilities.
The facility failed to conduct required fire drills and document fire drills on the required form.
Ownership & Operations
Who Operates This Facility
Sh1 Silver Sage Opco LLC
for profit
JERRY ERWIN ASSOCIATES LLC
DONNA KAUFFMAN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit sinceriseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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