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Assisted Living

Peakview Assisted Living and Memory Care

Families consistently rate this highly — reviewers highlight warm, attentive salon and activity staff. Schedule a visit to confirm the fit.

6021 S Liverpool St, Aurora, CO 8001685 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.0/5

based on 75 Google reviews

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Peakview Assisted Living and Memory Care Assisted Living in Aurora, CO — Street View
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What this means for your family

While Peakview offers a beautiful environment and excellent social programming, the recurring reports of medication errors and missed care tasks are significant red flags. If you consider this facility, demand a detailed, written care plan and ask specifically how they track and verify that daily ADLs and medications are completed, as multiple families have reported these as primary points of failure.

Google Reviews

Google Reviews

75 reviews on Google
Peakview Assisted Living and Memory Care receives highly polarized feedback, with many families praising the beautiful facility, engaging activities, and specific staff members like the salon team. However, a significant number of reviewers report serious concerns regarding inconsistent care, medication management failures, and high staff turnover. Families should be aware of these recurring reports of neglect and administrative issues before committing to this facility.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean7.0Activities9.0Meds2.0Memory4.0Comms4.0Value3.0

Strengths

  • Warm, attentive salon and activity staff
  • Beautiful, clean, and modern facility
  • Engaging social activities and outings
  • Strong, compassionate care from specific individual staff members

Concerns

  • Inconsistent care and failure to perform ADL tasks (mentioned by 6 reviewers)
  • Medication management errors and missed doses (mentioned by 3 reviewers)
  • High staff turnover and management instability (mentioned by 4 reviewers)
  • Billing issues and unexpected rent increases (mentioned by 3 reviewers)
  • Understaffing, particularly in memory care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(3)'19(5)'22(3)'24(8)'26(10)

Distribution · 68 analyzed

5
49
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14

How They Respond to Reviews

23%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed your activity staff is highly praised; could you walk me through a typical weekly schedule for residents to see how they stay engaged?
  • 2Given the importance of medication adherence, what specific protocols and double-check systems do you have in place to ensure doses are administered accurately and on time?
  • 3How does your leadership team ensure consistency in daily care tasks and ADL support, especially during staff transitions or shift changes?
  • 4I see that you actively engage with families online; how do you maintain that same level of transparent communication with families regarding changes in a resident's health or care plan?
  • 5With the facility being quite modern and beautiful, how do you manage staffing levels to ensure that the quality of care matches the physical environment, particularly in the memory care neighborhood?
  • 6Can you explain your process for annual rent adjustments so that families can plan for potential billing changes in advance?

Personalized based on this facility's data


Key Review Excerpts

My 88-year-old father lived at Peakview for about one year... From the beginning, we experienced issues where services and ADL care tasks were not being performed by Peakview staff. The tasks detailed in his care plan such as laundry, changing of bed linens, shower assistance, and grooming were simply not being completed.

Long-term resident's family · 2025★★☆☆☆

My mother lived there from May 2024 to January 2025, and during that time, she endured missed medications, inconsistent care, poor hygiene in her apartment, and a general lack of attentiveness—even while on hospice.

Long-term resident's family · 2025☆☆☆☆

My Mom has been at Peakview for 6 1/2 years now. Through this period of her life, I couldn't have chosen a better place or encountered more delightful Care Staff.

Long-term resident's family · 2025★★★★★
Source: 75 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
5deficiencies
Sep 30, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 6, 2025Complaint
N/A0000 & 9999

A revisit survey was completed on 5/6/25 for previous deficiencies cited on 3/5/25. The agency is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Mar 4, 2025Complaint
N/A0000, 0910, 1568

A relicensure survey and complaint revisit was completed on 3/5/25 for all previous deficiencies cited on 9/20/23. Deficiencies were cited. Based on observation, record review, and interview, the residence failed to be responsible for complying with authorized practitioner' s orders associated with medication administration, affecting one of four sample residents (#38) and one former resident (#45). This deficiency was cited previously during a state licensure survey and complaint on 9/20/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include: 1. Residence PolicyThe residence' s undated Medication Administration policy read in part that the residence administered medications per the practitioner' s order. 2. Resident #38 was admitted to the residence on 6/19/23 with a diagnosis including chronic gastroesophageal reflux disease and absence of other specified parts of the digestive tract, postnasal drip, hyperlipidemia, and hypertension.A written practitioner' s order, dated 11/24/24, directed the residence to administer pantoprazole sodium 40 mg tablet once daily. However, a January and February 2025 medication administration record (MAR) for Resident #38 read that the residence failed to administer the medication because it was unavailable on 1/28, 1/29, 1/30, 1/31, and 2/1/2025 for a total of five missed doses. The January and February 2024 MAR revealed the residence failed to administer the .. Based on record review and interview, the residence failed to ensure there was a readily available roster of current residents and their room assignments, affecting 78 current residents.This deficiency was cited previously during a state licensure survey on 9/20/23. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.On 3/4/25 at approximately 8:45 a.m., the residence was asked to provide a resident roster. The resident roster had 81 residents listed. However, there were residents on the roster that no longer resided in the residence. On 3/5/24 at 11:30 a.m., the administrator stated a resident roster included the current resident' s name, room number, date of birth, provider, and emergency contact information. She stated she was not aware the resident roster was not current.On 3/5/25 at approximately 1:30 p.m., the administrator provided a current resident roster showing the census was 78.On 3/5/24 at approximately 3:00 p.m. the administrator said the resident roster should have been up to date. She said she did not know it was not up to date. She said she thought the resident roster was current and they were in compliance with regulations.

Mar 4, 2025Complaint
N/A0000, 1318, 3060 and 1 more

A licensure complaint, prompted by #CO35829, #CO36043, #CO37352, #CO38645 and #CO39294, was completed on 3/5/25. Deficiencies were cited. Based on interview and record review the residence failed to ensure the care plan for each resident in a secure environment included a description of the resident ' s known behavioral expressions, along with individualized approaches to be implemented by staff to protect the resident and other residents with whom they have contact, affecting one former resident (#45) and one current resident (#41). (Cross-Reference S1318)Findings include:1. Residence policyThe residence' s posted Resident Rights read, in part: Residents had the right to privacy and confidentiality, including the right to have visitors anytime and the right to private, consensual sexual activity. 2. Resident #41 was admitted to the residence on 10/11/24 with a diagnosis including dementia. A progress note dated 2/4/25 for Resident #41 read "Memory Care Manager (MCM) spoke with daughter regarding sexual behavior, daughter state to not inform resident' s wife. MCM did educate daughter that due to resident' s wife being Power of Attorney (P.. Based on record review and interview, the residence failed to observe residents' right to private, consensual sexual activity, affecting one current resident (#41) and one former resident (#45). (Cross-Reference S3060) Findings include:1. Residence PolicyThe residence' s posted Resident Rights read, in part: Residents had the right to privacy and confidentiality, including the right to have visitors anytime and the right to private, consensual sexual activity. 2. Former Resident #45 was admitted to the residence on 12/14/24 with a diagnosis including dementia.A progress note dated 2/4/25 for Former Resident #45 read, "POA (power of attorney) was also notified of the resident having sexual relations with another resident that were consensual. Reviewed the situation that happened and what the staff did at the time the situation was witnessed. Reviewed the care plan interventions that will be put into place to continue monitoring the situation. POA reported that she did not feel comfortable with the relations and asked to be kept upd.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7.14.29 All prescribed and PRN medications shall be listed and recorded on a medication administration record (MAR) which contains the name and date of birth of the resident, the resident' s room location, any known allergies, and the name and telephone number of the resident' s authorized practitioner.16.5 Staff preparing or serving food shall complete recognized food safety training and maintain evidence of completion on site. Food safety training shall be provided by recognized food safety experts or agencies, such as the Department' s Division of Environmental Health and Sustainability, local public health agencies, or Colorado State University Extension Services. At a minimum, a certificate of completion of the available online modules is sufficient to comply ..

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References & Resources

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