Peak Resources-Outer Banks
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 29 Google reviews
Watch Peak Resources-Outer Banks
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is praised for its cleanliness and physical therapy program, the recent surge in reports regarding weekend neglect and medication delays is concerning. If you choose this facility, we strongly recommend visiting during off-hours to verify staffing levels and ensuring a clear plan is in place for weekend medical oversight.
Google Reviews
Google Reviews
29 reviews on Google“Peak Resources-Outer Banks receives highly polarized feedback, with experiences ranging from compassionate end-of-life care to reports of severe neglect and understaffing. While some families praise the physical therapy team and the cleanliness of the facility, others report critical failures in medication management, weekend staffing, and basic patient hygiene. Families should be aware that experiences appear highly inconsistent, often depending on the specific staff on duty.”
Quality Themes
Tap a score for detailsStrengths
- Skilled and encouraging physical therapy team
- Clean and odor-free facility environment
- Compassionate end-of-life and comfort care
- Supportive staff for family members
Concerns
- Chronic understaffing leading to ignored call bells and delayed care (mentioned by 6 reviewers)
- Inconsistent or delayed medication administration (mentioned by 3 reviewers)
- Lack of weekend administrative or professional oversight (mentioned by 2 reviewers)
- Poor quality or cold food service (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; could you tell us more about how they work with residents to maintain mobility?
- 2How do you ensure that medication is administered accurately and on schedule, especially during busy shifts?
- 3With the facility being so well-maintained and clean, what kind of daily activities or social outings are planned to keep residents engaged?
- 4What is the protocol for responding to call bells and ensuring residents receive timely assistance, particularly during the night or on weekends?
- 5In the event of a medical emergency after hours, what level of professional or clinical oversight is available on-site?
- 6We want to make sure our loved one is eating well; could you describe the dining experience and how you ensure meals are both nutritious and served at the right temperature?
Personalized based on this facility's data
Key Review Excerpts
“I found most of the staff friendly and wanting to help but they were woefully understaffed. There was only one nurse who could distribute pain and other medication to patients in the rehabilitation wing.”
“My dad was admitted on a Friday afternoon post surgery for PT and OT, called a few hours later to check in on him and he was left in breathing distress without intervention. They have no one working in admin or consulting positions on the weekend.”
“Beth and her whole physical therapy staff and have been so wonderful with my mother - encouraging, cheerleading and pushing when necessary. They treat her with compassion and dignity.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Peak Resources-Outer Banks has 13 deficiencies across four surveys, with families filing complaints that triggered two citations regarding resident rights and protection of belongings. The most recurring issues involve resident rights violations, fire safety problems, and care planning deficiencies. Most deficiencies appear corrected, though recent citations in March 2025 include food safety and medication labeling concerns that are being addressed.
Mar 27, 2025Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 27, 2025Complaint1
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jan 10, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 25, 2024Routine6
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Oct 13, 2022Routine2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Peak Resources-Outer Banks
for profit
Chain Affiliation
Peak Resources, INC.
9 facilities nationwide
Chain avg rating: 3.6/5 · Rank 5 of 9
Ownership & Management
Owners
Nunn, Harold
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit peakresourcesinc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives