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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 79 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Peak Resources - Alamance, INC has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and clean, well-maintained building. Review the component ratings and current source records before deciding.
Peak Resources - Alamance receives highly polarized feedback, with some families praising the physical therapy team and clean facility, while others report severe neglect and communication failures. Numerous reviewers describe significant issues with understaffing, leading to long wait times for assistance, poor hygiene, and medication errors. Families considering this facility should be aware of the stark contrast between the positive rehab experiences and the alarming reports of substandard nursing care.
Quality Themes
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Rating Trends
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Distribution · 80 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The facility was clean and the staff very nice. Good security at check-in. I would recommend Peak.”
“My grandmother who is a fall risk would leave her light on at least an hour before receiving help most of the time. She would never get her medicine on time and the nurses never came to check on her at any point.”
“The OT and PT care was adequate. However, the rest of the care was well below par. He would lie in bed for hours before anyone came to change his Depends, even after pushing the call button.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing complaints that led to multiple deficiencies, including repeated safety hazards and accident prevention issues found twice within eight months. The main problem areas involve resident safety and accident prevention, nursing staffing requirements, and facility maintenance including heating systems and medical gas storage. While the provider has correction dates for most issues, the recurring safety problems and multiple family complaints suggest ongoing care quality concerns that potential visitors should carefully consider.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Aug 11, 2023
$3,728
Peak Resources - Alamance, INC
for profit
Peak Resources, INC.
9 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 9 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
79 reviews from families & visitors
Official Website
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