Peachtree Nursing and Rehabilitation LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 106 Google reviews
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What this means for your family
This facility is well-regarded for its vibrant activities program and friendly staff, which can provide a positive environment for long-term residents. However, because there are serious, recurring reports regarding the quality of rehabilitation and responsiveness, we strongly recommend that families of rehab patients monitor care closely and maintain regular communication with leadership to ensure needs are met.
Google Reviews
Google Reviews
106 reviews on Google“Peachtree Nursing and Rehabilitation (often referred to in reviews as Florence Hand Home) receives praise for its friendly, caring staff and engaging activities that keep residents happy. However, some families have reported serious concerns regarding the quality of rehabilitation care, cleanliness, and responsiveness of staff during off-hours. Prospective families should be aware that while many visitors find the environment welcoming, there are documented instances of inconsistent care standards.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing staff
- Engaging activities and entertainment
- Clean and well-maintained facility
- Responsive leadership when addressing family concerns
Concerns
- Inconsistent cleanliness and odors (mentioned by 2 reviewers)
- Poor quality of rehabilitation services (mentioned by 2 reviewers)
- Understaffing or lack of responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed some families have shared how responsive the leadership team is to concerns; how does the management team typically communicate with families regarding day-to-day updates?
- 2What specific steps are being taken to ensure the facility remains consistently fresh and clean, especially in the common areas?
- 3Can you tell me more about the daily activity calendar and how you keep residents engaged with entertainment throughout the week?
- 4How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
- 5Regarding the rehabilitation services, how do you tailor physical therapy plans to meet the specific recovery goals of each resident?
- 6With the high staffing rating noted, how does the team ensure that every resident receives timely attention during busier shifts?
Personalized based on this facility's data
Key Review Excerpts
“My mom was at Florence Hand for approximately 5 months. We had a couple of issues however leadership handled them. We actually met with leadership several times on mom’s plan of treatment and our issues/concerns. Overall the facility and staff services were good.”
“To say that the quality of care is a zero is an understatement. My father was supposed to be in the rehabilitation part of FHH. After being there for 5 days they refused to even get him out of the bed. His room was horrible. We continued to have confrontation with the workers there who honestly do not care about their patients at all.”
“I visit my brother every other day n the home is one of the cleanest homes I have ever been n n the staff is so courteous n concern about the residents. A great place!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered a recent survey revealing serious concerns about resident protection from abuse and neglect, along with failures to report incidents properly. The facility shows recurring problems with food safety across multiple surveys and has persistent issues with fire safety systems and building maintenance. While all deficiencies have reported correction dates, the pattern of repeated violations in food handling and the recent complaint-driven findings about resident safety warrant careful consideration during any visit.
Nov 21, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nov 21, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jul 25, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 15, 2022Routine1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Peachtree Nursing and Rehabilitation LLC
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit florencehandhome.org
Medicare data downloads
Original nursing home datasets
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