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Nursing HomeMedicaid Investigative

Pathstone Living

Below-average Medicare ratings โ€” review the inspection history and ask the administrator about recent corrections before visiting.

718 Mound Avenue, Mankato, MN 5600169 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 29 Google reviews

5
4
3
2
1
Pathstone Living Nursing Home in Mankato, MN โ€” Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (19 vs median 6.5)

Bottom 25% in MN ยท Meets national RN staffing standard ยท Above recommended total nurse staffing ยท $120,546 in fines

Source: Medicare data

What this means for your family

While Pathstone Living has historically provided adequate short-term rehab, recent reviews indicate a significant decline in care standards and communication. Families should be extremely cautious and are strongly advised to conduct unannounced visits and maintain a high level of personal advocacy if a loved one is admitted.

Google Reviews

Google Reviews

29 reviews on Google
โ€œPathstone Living receives highly polarized feedback, with a significant number of recent negative reviews citing serious concerns regarding care quality and communication. While some families and rehab patients have reported positive experiences in the past, recent reports include allegations of neglect, poor food quality, and unresponsiveness from management.โ€

Quality Themes

Tap a score for details
Food1.0Staff3.0Clean2.0ActivitiesN/AMedsN/AMemory2.0Comms1.0Value1.0

Strengths

  • Positive experiences for short-term rehab
  • Welcoming and friendly atmosphere reported by some visitors
  • Historical praise for staff engagement

Concerns

  • Understaffing and lack of staff responsiveness (mentioned by 3 reviewers)
  • Poor communication and lack of transparency with families (mentioned by 2 reviewers)
  • Concerns regarding quality of care and patient health outcomes (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'15(2)5.02.0'17(4)5.01.0'21(1)5.02.0'25(12)2.6'26(7)

Distribution ยท 31 analyzed

5
12
4
1
3
0
2
0
1
18

How They Respond to Reviews

72%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are quite active in responding to feedback online; how do you use that family input to improve daily operations and communication?
  • 2Given the recent focus on enhancing the dining experience, could you walk me through the current meal service and how you accommodate specific dietary preferences?
  • 3With 19 recent state violations, what specific steps has the leadership team taken over the past year to address these concerns and improve overall quality of care?
  • 4While I see your staffing rating is strong, some families have expressed concerns about responsiveness; what is your protocol for ensuring timely assistance when a resident calls for help?
  • 5Could you share more about the current cleanliness and housekeeping schedule, as I know maintaining a comfortable environment is a top priority for our family?
  • 6What does a typical day look like for residents in terms of social activities, and how do you ensure those needing extra support are included?

Personalized based on this facility's data


Key Review Excerpts

โ€œRotten food was recently served to a patient and that patient was taken by ambulance ๐Ÿš‘ to the hospital emergency room. If someone you care about goes there they will need a good outside advocate.โ€

Family member/Advocate ยท 2025โ˜…โ˜†โ˜†โ˜†โ˜†

โ€œMy grandma went here for therapy and got bed bugs. When trying to call and report this issue to them they did not answer the phone.โ€

Grandchild of patient ยท 2025โ˜…โ˜†โ˜†โ˜†โ˜†

โ€œOur dear friend friend Pat was here for a couple of weeks rehabbing from surgery and was treated very well and appreciated the great services this place provided for her!โ€

Friend of rehab patient ยท 2019โ˜…โ˜…โ˜…โ˜…โ˜…
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day ยท Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
4.68hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages ยท 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
๐Ÿ’Š

Residents on anti-anxiety or sleep medication

โ†“ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.5%
MN
12.5%
Blue earth
14.9%
๐Ÿ˜”

Residents with depression symptoms

โ†“ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MN
4.3%
Blue earth
3.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

๐Ÿšฟ

Residents whose bladder or bowel control got worse

โ†“ Lower is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
19.4%
MN
24.5%
Blue earth
25.4%
๐Ÿšถ

Residents whose walking got worse

โ†“ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
15.3%
MN
21.4%
Blue earth
20.2%
๐Ÿ’Š

Residents on antipsychotic medication

โ†“ Lower is better
This Facility13.5%
Better than Avg
Here
13.5%
US
15.5%
MN
17.0%
Blue earth
23.4%
๐Ÿฉบ

Residents with a long-term catheter

โ†“ Lower is better
This Facility8.6%
Worse than Avg
Here
8.6%
US
0.9%
MN
2.1%
Blue earth
1.5%
Short-Stay Residents (Rehab / Post-Acute)
๐Ÿ’‰

Short-stay residents vaccinated for pneumonia

โ†‘ Higher is better
This Facility95.6%
Mixed vs Avgs
Here
95.6%
US
81.8%
MN
88.3%
Blue earth
96.6%
๐Ÿ’‰

Short-stay residents vaccinated for the flu

โ†‘ Higher is better
This Facility86.3%
Better than Avg
Here
86.3%
US
79.8%
MN
82.7%
Blue earth
81.6%
๐Ÿ’Š

Short-stay residents newly given antipsychotics

โ†“ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
MN
1.8%
Blue earth
3.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback ยท Medicare 2026

20deficiencies
3penalties
Well above state avg (8.0)
7 complaint-triggered
$120,546 in fines

Pathstone Living shows a concerning pattern of recurring problems, particularly with treatment and care quality, environmental safety, and infection control across multiple surveys over several years. Six deficiencies were triggered by families filing complaints with state regulators, involving safety hazards, nursing staff competency, medication errors, and care quality issues. While the facility has corrected past violations, the repeated nature of problems in core care areas suggests ongoing operational challenges that warrant careful evaluation during any visit.

Mar 6, 2026Complaint
1
0684Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, residentโ€™s preferences and goals.

Dec 15, 2025Routine
23
0725Potential for harm ยท WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0726Potential for harm ยท WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm ยท WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0835Potential for harm ยท WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0865Potential for harm ยท WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm ยท WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0918Potential for harm ยท WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0684Potential for harm ยท PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, residentโ€™s preferences and goals.

0807Potential for harm ยท PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

0222Potential for harm ยท PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm ยท PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm ยท PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0761Potential for harm ยท PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0580Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0628Potential for harm ยท IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0732Minimal ยท WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Dec 15, 2025Complaint
1
0921Potential for harm ยท WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Feb 11, 2025Routine
5
0880Potential for harm ยท WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm ยท PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0657Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0921Potential for harm ยท IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0211Potential for harm ยท IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Sep 12, 2024Complaint
1
0684Immediate jeopardy ยท IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, residentโ€™s preferences and goals.

Apr 11, 2024Routine
11
0880Potential for harm ยท WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm ยท PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0679Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0609Potential for harm ยท IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm ยท IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, residentโ€™s preferences and goals.

0688Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm ยท IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0923Potential for harm ยท IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0921Minimal ยท WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Sep 12, 2024

$14,433

Fine

Mar 8, 2024

$16,801

Fine

Oct 20, 2023

$89,312

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pathstone Living

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ecumen

Chain Size

5 facilities nationwide

Ownership & Management

Owners

Mankato Lutheran Homes, INC.

Owner ยท Organization

100%

Cliftonlarsonallen Llp

Owner (parent company) ยท Organization

Ackerman, Kendra

Owner (parent company)

Andresen, Angelica

Owner (parent company)

Anzel, Joseph

Owner (parent company)

Augustson, Jeanette

Owner (parent company)

Bergstrom, Susan

Owner (parent company)

Boles, Amy

Owner (parent company)

Bresser, Heather

Owner (parent company)

Conlin, Jan

Owner (parent company)

Frey, Mary

Owner (parent company)

Gamst, Blaine

Owner (parent company)

Getaweh, Sharlene

Owner (parent company)

Haas, Jennifer

Owner (parent company)

Haley, Tami

Owner (parent company)

Harrison, Douglas

Owner (parent company)

Hauschild, Rachel

Owner (parent company)

Horvath, Brian

Owner (parent company)

Iserman, Brent

Owner (parent company)

Keller, Kerri

Owner (parent company)

Kendrick, Shelley

Owner (parent company)

Krolak, Jr., Thomas

Owner (parent company)

Kull, Marcia

Owner (parent company)

Larson, Jana

Owner (parent company)

Lawton, Noelle

Owner (parent company)

Leffner, Jacqueline

Owner (parent company)

Lewison, Bridget

Owner (parent company)

Mcalpine, James

Owner (parent company)

Meyer, Jodi

Owner (parent company)

Mrosla, Danielle

Owner (parent company)

Olson, Amy

Owner (parent company)

Olson, Annika

Owner (parent company)

Osman, Amal

Owner (parent company)

Palmer, Tina

Owner (parent company)

Petraborg, John

Owner (parent company)

Plamann, Joy

Owner (parent company)

Roath, Alvin

Owner (parent company)

Rudenick, Terry

Owner (parent company)

Schowalter, James

Owner (parent company)

Schuh, Susan

Owner (parent company)

Schuna, Peter

Owner (parent company)

Slette, Katlyn

Owner (parent company)

Snyder, Nils

Owner (parent company)

Sommer, Emily

Owner (parent company)

Spearman, Jessica

Owner (parent company)

Stevens, Angela

Owner (parent company)

Thom, Jamie

Owner (parent company)

Titus, Martha

Owner (parent company)

Vang, Kou

Owner (parent company)

Williams, Emily

Owner (parent company)

Key personnel

Augustson, JeanetteManaging Control - Governing BodyConlin, JanManaging Control - Governing BodyHarrison, DouglasManaging Control - Governing BodyKendrick, ShelleyManaging Control - Governing BodyKull, MarciaManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources โ€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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