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Nursing HomeMedicaid

Parkway Operator LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

749 Blake Street, Edwardsville, KS 6611145 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 24 Google reviews

5
4
3
2
1
Parkway Operator LLC Nursing Home in Edwardsville, KS — Street View
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What this means for your family

While the facility is noted for its cleanliness and small-community atmosphere, recent reports indicate significant concerns regarding staff turnover and a lack of training for residents with mental health needs. Families should conduct a thorough interview with management regarding their current staffing levels and specific training protocols for complex care before making a decision.

Google Reviews

Google Reviews

24 reviews on Google
Parkway Operator Llc, also referred to as Kaw River Care and Rehab, receives polarized feedback ranging from high praise for staff dedication to serious concerns regarding management and clinical oversight. While some families appreciate the small community feel and attentive care, others report critical issues with staff turnover, lack of training for complex patient needs, and poor communication during transitions.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0ActivitiesN/AMedsN/AMemory2.0Comms3.0ValueN/A

Strengths

  • Caring and dedicated nursing staff
  • Clean and well-maintained facility
  • Small, community-oriented environment
  • Effective short-term rehabilitation

Concerns

  • High staff turnover and leadership instability (mentioned by 2 reviewers)
  • Inadequate training for residents with mental health needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.52017(4)4.82019(8)4.82020(12)4.72021(6)4.82023(8)3.02024(4)2.72025(6)

Distribution · 48 analyzed

5
30
4
10
3
0
2
2
1
6

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's size of 45 residents, how do you ensure consistent communication and updates with families regarding their loved one's care?
  • 2With the recent focus on maintaining a stable team, what steps are you taking to support your nursing staff and ensure continuity of care for the residents?
  • 3How does your team receive specialized training to support residents who may have complex mental health needs?
  • 4Since the facility is highly regarded for its short-term rehabilitation, how do you integrate those residents into the daily social activities and community life?
  • 5Could you walk me through your protocols for handling medical emergencies, especially during evening or weekend hours?
  • 6What specific programs or daily routines are in place to support residents who require memory care services?

Personalized based on this facility's data


Key Review Excerpts

Nurses were rude, very unprofessional. My family member was wheelchair bound and she was left in her room with the call light on the floor!!! She had to call me to get help!!!

Long-term resident's family · 2017☆☆☆☆

Many patients with mental health issues and staff not trained to address them. Leadership team is every man for themselves but wants to portray a different truth.

Family member · 2025★★☆☆☆

Upon my first visit, I was immediately reassured by the cleanliness of the facility, as there were no unpleasant odors—a common

Resident's family · 2024★★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
3.25hrs
79%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
19.5%
KS
23.2%
Wyandotte
26.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KS
6.1%
Wyandotte
8.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.2%
Worse than Avg
Here
26.2%
US
14.4%
KS
18.4%
Wyandotte
16.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KS
91.7%
Wyandotte
89.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.1%
Worse than Avg
Here
23.1%
US
15.3%
KS
17.4%
Wyandotte
12.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KS
95.5%
Wyandotte
92.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
79.7%
KS
73.5%
Wyandotte
70.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility78.3%
Mixed vs Avgs
Here
78.3%
US
81.8%
KS
75.6%
Wyandotte
71.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KS
2.1%
Wyandotte
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
1 complaint-triggered

This facility has a concerning pattern with 49 deficiencies across recent surveys, including one complaint-triggered violation for accident hazards that families reported. The most frequent issues involve fire safety systems, medication management, and care planning. While all deficiencies show correction dates, problems persist across multiple surveys, particularly with fire alarm systems, emergency exits, and medication errors, suggesting ongoing operational challenges.

Aug 7, 2024Routine
16
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jan 10, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 22, 2022Routine
22
0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0325Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jun 14, 2021Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkway Operator LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Mission Health Communities

Chain Size

33 facilities nationwide

Chain avg rating: 2.5/5 · Rank 18 of 40

Ownership & Management

Owners

Coronado Operator, LLC

Owner · Organization

100%

Barres, LLC

Owner (parent company) · Organization

Curis Holdings, LLC

Owner (parent company) · Organization

T and C Capital Assets, LLC

Owner (parent company) · Organization

Windward Health Partners LLC

Owner (parent company) · Organization

Key personnel

Yoakum, JamieOfficer / DirectorMission Health Communities, LLCManagerParkway Operator LLCManagerLindeman, StuartManagerThomas, TinaManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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