Parkview Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 277 Google reviews
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What this means for your family
Parkview is highly regarded for its physical therapy and clean environment, making it a strong candidate for rehabilitation. However, because multiple families have reported concerns regarding call-button response times and patient hygiene, we strongly recommend visiting during off-hours and asking specifically about their staffing ratios on nights and weekends.
Google Reviews
Google Reviews
277 reviews on Google“Parkview Nursing & Rehabilitation Center receives high praise for its clean, well-maintained facility and a friendly, compassionate staff that frequently goes above and beyond. While many families report excellent experiences with the rehabilitation department and overall care, a subset of reviewers has raised serious concerns regarding neglect, slow response times to call buttons, and poor food quality. Families should be aware that while the facility is widely regarded as a top-tier option in the area, individual experiences can vary significantly.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Warm, attentive nursing and support staff
- Outstanding physical therapy department
- Helpful administrative and social work team
Concerns
- Neglect and slow response times to call buttons (mentioned by 5 reviewers)
- Poor food quality (mentioned by 2 reviewers)
- Unpleasant odors in certain wings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 212 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With 228 residents in the facility, what is your current process for monitoring and prioritizing call button alerts to ensure timely assistance?
- 3We’ve heard great things about your physical therapy department, but could you tell us how you manage the dining experience to ensure residents are getting high-quality, nutritious meals?
- 4How does your housekeeping team manage air quality and cleanliness in the residential wings to ensure a fresh environment for everyone?
- 5Given the current CMS staffing rating, how do you ensure that your nursing team has enough support to provide consistent, personalized care throughout the day and night?
- 6What kind of social activities or community programs do you offer to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department is outstanding!”
“The facility was clean. The staff were friendly and willing to help. The residents seemed happy - they liked the food and there were a lot of activities to participate in, if they wished.”
“If you choose to take your loved one to this facility for care, it is critical that you be firm and assertive to get any answers to any questions or concerns!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Parkview Nursing & Rehabilitation Center shows recurring safety and care concerns, with families filing two complaint reports regarding resident rights and care planning issues. The facility struggles most with fire safety systems, resident rights protections, and care planning, with electrical and sprinkler system violations appearing in multiple recent inspections. While all deficiencies show correction dates, the pattern of repeated safety violations across recent surveys suggests ongoing operational challenges that families should discuss during visits.
Apr 2, 2026Routine5
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 20, 2025Routine10
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Construction Deficiencies
Install noncombustible or limited-combustible interior walls.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 21, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Feb 7, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 10, 2020Routine4
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Federal Penalties
Fine
Mar 20, 2025
$5,519
Ownership & Operations
Who Operates This Facility
Parkview Nursing & Rehabilitation Center
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 140 of 194
Ownership & Management
Owners
Crhc LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
277 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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