Parkview Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 23 Google reviews
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What this means for your family
Parkview Care Center is highly regarded for its compassionate nursing staff and clean environment, making it a strong candidate for those prioritizing quality of care. However, families should be aware that staff availability can be limited during evening hours; we recommend scheduling visits or meetings with staff during the day to ensure your needs are met.
Google Reviews
Google Reviews
23 reviews on Google“Parkview Care Center is generally praised for its friendly, professional, and experienced nursing staff, with several family members highlighting the compassionate end-of-life care provided to their loved ones. However, some visitors have noted a lack of administrative or nursing staff presence during evening hours, which can make it difficult to get questions answered or receive assistance after the day shift concludes.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and experienced nursing staff
- Clean and well-maintained facility
- Effective coordination with hospice services
- Friendly and helpful office management
Concerns
- Lack of staff availability during evening and late afternoon hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a 5-star staffing rating, how does your team ensure that level of care remains consistent during the late afternoon and evening hours?
- 2I noticed your facility has a smaller capacity of 30 residents; how does this intimate environment influence the way you approach daily activities and social engagement?
- 3Regarding the recent health inspection findings, what specific steps has the leadership team taken to address those areas and improve your overall compliance?
- 4How do you keep families updated on their loved one's care, and what is your process for ensuring consistent communication between shifts?
- 5Given your strong reputation for coordinating with hospice services, how do you integrate those external teams into your daily medical care plans?
- 6I see you have a very active office management team; what is the best way for us to reach out if we have questions or need to discuss our loved one's care plan?
Personalized based on this facility's data
Key Review Excerpts
“The staff took over, worked closely with the hospice staff (which were wonderful too) and gave my Dad excellent care. I am a seasoned nurse myself and was amazed at the high quality nursing care he received.”
“Office manager is great... Activity director always has fun things planned for the residents...cna's are always friendly and they are great with the residents”
“No staff to greet visitors or answer questions during evening or late afternoon hours after day staff has gone home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
4
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with a long-term catheter
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with three complaint-triggered deficiencies, indicating families have filed reports about pressure ulcer care, treatment quality, and medication management. The facility has recurring issues with building safety systems (heating, electrical, fire safety), resident care quality, and resident assessment processes that appear across multiple surveys from 2023 to 2025, suggesting persistent operational challenges despite reported corrections.
Apr 7, 2026Complaint4
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 5, 2026Complaint4
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 25, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Apr 24, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 13, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 2, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Payment Denial
Apr 24, 2025
11-day denial
Ownership & Operations
Who Operates This Facility
Parkview Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit heartlandseniorlivingmn.org
Medicare data downloads
Original nursing home datasets
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