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Nursing HomeMedicaid

Parkside Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

908 Symmes Road, Fairfield, OH 4501476 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 108 Google reviews

5
4
3
2
1
Parkside Nursing and Rehabilitation  Center Nursing Home in Fairfield, OH — Street View
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What this means for your family

While the facility has an active activity program and some dedicated staff, the recent, consistent reports of neglect, hygiene issues, and administrative failures are deeply concerning. We strongly recommend that families considering this facility perform an unannounced visit, check the most recent state inspection reports, and speak directly with current residents' families before making a decision.

Google Reviews

Google Reviews

108 reviews on Google
Parkside Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the admissions process and specific nursing staff, while many others report severe neglect and unprofessional management. Common criticisms include poor hygiene, unresponsive staff, and significant communication failures regarding resident health and safety. Families should be aware of a recurring pattern of serious allegations involving neglect, lack of basic care, and administrative incompetence.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean2.0Activities7.0Meds3.0MemoryN/AComms2.0ValueN/A

Strengths

  • Helpful and informative admissions staff
  • Dedicated respiratory therapy team
  • Active and engaging activity programs
  • Some highly attentive individual nurses and aides

Concerns

  • Neglect and poor hygiene (unwashed residents, dirty rooms) (mentioned by 12 reviewers)
  • Unresponsive staff and ignored call lights (mentioned by 7 reviewers)
  • Poor communication from management and social workers (mentioned by 6 reviewers)
  • Inadequate staffing levels and high turnover (mentioned by 5 reviewers)
  • Unprofessional or rude administrative leadership (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(7)'19(7)'21(4)'23(35)'25(11)'26(9)

Distribution · 110 analyzed

5
69
4
0
3
0
2
1
1
40
17 reviews posted between May 2, 2023May 4, 2023 · 17 were 5-star
11 reviews posted between Jan 30, 2022Jan 31, 2022 · 11 were 5-star

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard great things about your respiratory therapy team; could you tell us more about how that specialized care is integrated into a resident's daily routine?
  • 2Since the admissions staff is known for being so helpful, what is the best way for our family to maintain consistent communication with the social workers and management moving forward?
  • 3What specific protocols do you have in place to ensure rooms and personal hygiene are kept up to a high standard for every resident?
  • 4How does the nursing team manage call lights and ensure that residents receive timely assistance, especially during busy shift changes?
  • 5We'd love to hear more about the activity programs—what are some of the most engaging events currently happening for the residents?
  • 6In the event of a medical emergency or a change in health status after hours, what is the specific process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The staff is mostly nice. They were understaffed while I was there. The therapists and a few of the staff members were the only thing I looked forward too everyday. The food was just barely edible.

Rehab patient · 2023★★☆☆☆

My mother is here and I feel better knowing wonderful nurses and aides like Tiffany are taking good care of her. It fills my heart and makes it easier to have a peace of mind.

Long-term resident's family · 2024★★★★★

They let a wound on my mom’s breast get so bad that when we accompanied mom to a doctor appointment the doctor was like we can’t let her go back there. Stated that this wound was from neglect.

Long-term resident's family · 2022☆☆☆☆
Source: 108 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
5.40hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
12.1%
OH
28.2%
Butler
26.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
15.4%
OH
9.4%
Butler
12.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
14.4%
OH
5.8%
Butler
11.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
19.5%
OH
25.4%
Butler
26.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
15.3%
OH
6.9%
Butler
12.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
19.4%
OH
21.6%
Butler
22.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.5%
Better than Avg
Here
87.5%
US
79.7%
OH
75.6%
Butler
79.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.8%
Worse than Avg
Here
4.8%
US
1.6%
OH
1.2%
Butler
1.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.1%
Mixed vs Avgs
Here
80.1%
US
81.8%
OH
78.4%
Butler
82.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
2penalties
Well above state avg (10.1)
11 complaint-triggered
$65,159 in fines

Families filed reports triggering 12 deficiencies, including recurring issues with pressure ulcer prevention that appeared in both 2023 and 2025 complaint investigations. The facility shows persistent problems across care planning, medication management, and maintaining safe environmental conditions, with most recent violations spanning resident dignity, pain management, and pest control. While all deficiencies show correction dates, the pattern of repeated violations in core care areas warrants careful consideration.

Jul 31, 2025Complaint
6
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Jul 31, 2025Routine
28
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0132Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0914Potential for harm · IsolatedCorrected

Environmental Deficiencies

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Feb 8, 2024Complaint
3
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Aug 1, 2023Complaint
2
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jun 27, 2022Routine
22
0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0344Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Nov 14, 2019Routine
14
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0131Potential for harm · Pattern

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0363Potential for harm · Pattern

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Federal Penalties

Fine

Jul 31, 2025

$35,945

Fine

Aug 1, 2023

$9,859

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkside Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Embassy Healthcare

Chain Size

35 facilities nationwide

Chain avg rating: 2.5/5 · Rank 10 of 37

Ownership & Management

Key personnel

Handler, AaronManaging Control - Governing BodyRepchick, GeorgeManaging Control - Governing BodyEmbassy Healthcare Management INCManagerHeritage Employment Services, LLCManagerHandler, AaronManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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