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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 99 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 74% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Majestic Care of Fairfield faces severe, recurring allegations of neglect, understaffing, and poor communication, with multiple families reporting incidents of residents being left on the floor after falls and experiencing inadequate hygiene. While a minority of reviewers, particularly in the assisted living section, praise specific staff members for their responsiveness, the facility is currently the subject of serious safety concerns and legal scrutiny. Families considering this facility should be aware of the stark contrast between the positive experiences in assisted living and the distressing reports from the skilled nursing and memory care units.
Quality Themes
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Concerns
Rating Trends
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Distribution · 103 analyzed
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Key Review Excerpts
“The response times for basic care were extremely slow (over an hour for a call light), (7 minutes when told verbally that the patient was experiencing shortness of breath).”
“I had a camera in her room and had multiple issues with staff moving and covering up the camera. I reported it to management on 3/19/24 and they allowed the same staff members to care for my grandma that same evening.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
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Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing 21 complaint-triggered deficiencies across multiple care areas. The most recurring problems involve infection control, medication management, and resident assessments, with infection control issues appearing repeatedly in 2020, 2023, and 2024. Additional complaints covered financial protection, pressure ulcer prevention, and mental health services. While all deficiencies show correction dates, the repeated infection control violations and high volume of family complaints suggest ongoing quality concerns that warrant careful consideration during your visit.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Majestic Care of Fairfield LLC
for profit
Majestic Care
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 15 of 34
Owners
Rb Snf Operations Holdings LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
99 reviews from families & visitors
Official Website
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