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Nursing HomeMedicaid Investigative

Parkside Homes

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

200 Willow Rd, Hillsboro, KS 6706350 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 38 Google reviews

5
4
3
2
1
Parkside Homes Nursing Home in Hillsboro, KS — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (19 vs median 9.0)
  • High staff turnover (54%)

Bottom 25% in KS · Below recommended RN staffing · Above recommended total nurse staffing · $72,818 in fines

Source: Medicare data

What this means for your family

Parkside Homes is highly regarded for its compassionate staff and accessible, homelike environment. However, because some families have reported concerns regarding cleanliness and staffing consistency, we recommend scheduling a tour during a weekend or evening to observe the facility's environment and staffing levels firsthand.

Google Reviews

Google Reviews

38 reviews on Google
Parkside Homes is frequently praised for its warm, compassionate staff and homelike atmosphere, with many families noting that their loved ones feel well-cared for. However, some reviewers have raised significant concerns regarding facility cleanliness, reliance on agency staffing, and environmental comfort, specifically regarding temperature control. Prospective families should weigh the positive reports of staff kindness against these documented operational and maintenance issues.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean4.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm, compassionate nursing staff
  • Homelike, welcoming atmosphere
  • Accessible room and bathroom design
  • Resident-centered care approach

Concerns

  • Facility cleanliness and hygiene (mentioned by 2 reviewers)
  • Understaffing or reliance on agency help (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.6'17(5)3.94.3'19(6)4.34.6'21(7)3.03.0'25(1)5.0'26(1)

Distribution · 37 analyzed

5
24
4
2
3
2
2
5
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about the warm and compassionate nursing staff here; how do you ensure that same level of person-centered care is maintained during shift changes?
  • 2With the recent inspections, what specific steps has the facility taken to address and resolve the noted deficiencies and state violations?
  • 3Since cleanliness is so important for resident health, what are your current protocols for daily housekeeping and maintaining hygiene in the resident rooms?
  • 4How do you manage staffing levels to ensure consistent care, especially when relying on agency personnel?
  • 5What does a typical day look like for residents in terms of social activities and staying engaged with the community?
  • 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The staff go out of their way to make the residents feel loved and cared about. It's a great choice for your loved ones.

Memory care family member · 2021★★★★★

Grandma's room is adorable and the bathroom is very accessible for the elderly and handicapped. Staff are fantastic and kind.

Long-term resident's family · 2019★★★★★

Please don't subject your loved ones to this place. Run by mostly agency help and horrible management. They treated my family horribly and it was dirty and unclean every time I went in my mothers room.

Long-term resident's family · 2017☆☆☆☆
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
77%
Registered nurses for medical care
Total Nursing
5.22hrs
OK
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
12.1%
KS
6.1%
Marion
22.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
14.4%
KS
18.4%
Marion
9.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.8%
Worse than Avg
Here
25.8%
US
15.3%
KS
17.4%
Marion
12.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.6%
Worse than Avg
Here
22.6%
US
15.4%
KS
18.1%
Marion
11.6%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.2%
Worse than Avg
Here
8.2%
US
3.2%
KS
4.3%
Marion
2.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.0%
Better than Avg
Here
19.0%
US
19.5%
KS
23.2%
Marion
20.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.5%
Worse than Avg
Here
41.5%
US
81.8%
KS
75.6%
Marion
81.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KS
2.1%
Marion
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
4penalties
Well above state avg (10.1)
24 complaint-triggered
$72,818 in fines

Parkside Homes has faced significant complaint-driven concerns, with families filing reports that led to 23 deficiencies across multiple surveys, including serious issues like resident neglect, accident hazards, and medication errors. The facility shows recurring problems with safety supervision, medication management, and care planning that have persisted across multiple inspections from 2021 to 2024. While most issues have correction dates, the pattern of repeated violations in core care areas, combined with the high volume of family complaints, suggests ongoing systemic challenges.

Mar 17, 2025Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 8, 2024Complaint
18
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 8, 2024Routine
11
0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Apr 9, 2024Complaint
2
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 23, 2023Complaint
3
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0808Immediate jeopardy · IsolatedResolved (past non-compliance)

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Dec 21, 2022Routine
18
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Oct 8, 2024

$43,544

Payment Denial

Oct 8, 2024

8-day denial

Fine

Apr 9, 2024

$13,397

Fine

May 23, 2023

$15,877

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkside Homes

Organization Type

nonprofit

Ownership & Management

Owners

City of Hillsboro

Owner · Organization

51%

Key personnel

Magnson, Neil AlvinOfficer / DirectorRatzloff, GaylaOfficer / DirectorSassi, AshleyOfficer / DirectorSchmidt, AlisaOfficer / DirectorSchmidt, GarvieOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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