Park Terrace at Radisson
Families consistently rate this highly — reviewers highlight engaging monthly activities and entertainment. Schedule a visit to confirm the fit.
based on 7 Google reviews
Watch Park Terrace at Radisson
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While Park Terrace historically offered excellent activities and dining, the most recent report of resident neglect is a serious red flag. We strongly recommend scheduling an unannounced visit to observe current staffing levels and speaking directly with current residents' families to verify if the quality of care has shifted.
Google Reviews
Google Reviews
7 reviews on Google“Park Terrace at Radisson receives praise for its engaging activities, quality dining, and dedicated nursing staff, particularly within the memory care unit. However, recent feedback indicates a significant decline in care standards, with a serious allegation of neglect prompting a family to remove their loved one.”
Quality Themes
Tap a score for detailsStrengths
- Engaging monthly activities and entertainment
- High-quality, varied meal options
- Dedicated nursing and care staff
- Well-maintained facility environment
Concerns
- Neglect of residents
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your monthly activity calendar being a highlight for residents, could you walk us through what a typical social afternoon looks like for someone new to the community?
- 2I’ve heard wonderful things about the variety of meal options here; how do you handle specific dietary preferences or requests for residents who might be a bit pickier?
- 3Given that you have a dedicated nursing and care staff, what is your process for ensuring that every resident receives consistent, personalized attention throughout the day?
- 4How do you maintain proactive communication with families to ensure they feel fully informed and reassured about their loved one's daily well-being and care?
- 5In the event of a medical concern or emergency, what is your protocol for stabilizing a resident and how quickly are family members typically notified?
- 6The facility environment is very well-maintained; what steps do you take to ensure that residents feel truly seen and supported in their personal living spaces?
Personalized based on this facility's data
Key Review Excerpts
“My parents moved into the Memory Care Neighborhood 18 months ago and they are very happy. They are very well cared for and are busy with stimulating daily activities or enjoying TV in their apartment.”
“My cousin, Ronald Hewes, was a resident at Park Terrace for quite a while. He truly enjoyed being there. I would visit him often and would eat with him. The food was absolutely delicious.”
“Family member is neglected . I removed my family from this facility as you should to !”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
35 violations from 17 inspections
Nov 5, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 9, 2025Complaint
Requirements before submitting a request for
Environmental standards
Mar 25, 2025Other
Inspection
Jan 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 8, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 28, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jun 4, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Mar 1, 2024Routine
Resident services
Consumer and resident protections.
Resident services.
Medication management.
Ownership & Operations
Who Operates This Facility
Park Terrace Operating, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit vivaseniorliving.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Mcharrie Pointe
3.2 miAssisted Living · Baldwinsville, NY
Syracuse Home Association
3.3 miNursing Home · Baldwinsville, NY
Brookdale Liverpool
4.9 miAssisted Living · Liverpool, NY
Elderwood at Liverpool
7.1 miNursing Home · Liverpool, NY
Buckley Landing Enriched Housing Site #6
7.6 miAssisted Living · North Syracuse, NY
The Hearth at Greenpoint Senior Living
8.9 miAssisted Living · Liverpool, NY