Park Manor of the Woodlands
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 189 Google reviews
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What this means for your family
This facility offers an exceptional physical therapy program that has successfully helped many residents regain mobility. However, families must be extremely vigilant regarding nursing care, as there are documented patterns of delayed medication, slow response to call lights, and hygiene neglect. We recommend frequent, unannounced visits to ensure your loved one's basic needs are being met.
Google Reviews
Google Reviews
189 reviews on Google“Families considering Park Manor of the Woodlands will find a facility with a highly praised physical therapy department and several standout, compassionate individual caregivers. However, there are significant, recurring reports of serious medical neglect, including missed medications, failure to respond to call lights, and inadequate hygiene care. While some long-term residents report high satisfaction, the facility faces frequent criticism regarding staffing shortages and inconsistent nursing quality.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and dedicated individual caregivers
- Engaging daily activities and social programs
- Effective wound care management
Concerns
- Slow response to call lights and emergency buttons (mentioned by 6 reviewers)
- Inconsistent medication administration and management (mentioned by 4 reviewers)
- Staffing shortages leading to neglected hygiene and changes (mentioned by 5 reviewers)
- Poor food quality and nutritional concerns (mentioned by 5 reviewers)
- Unprofessional or rude behavior from nursing staff (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 192 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses. Positive reviews receive brief, personalized thanks, while negative reviews are met with standardized scripts that redirect the user to a specific phone number and contact person.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain mobility?
- 2How does the nursing team ensure that medication is administered accurately and on a consistent schedule every day?
- 3What is the process for responding to call lights, and how do you ensure residents are attended to quickly during busy shifts?
- 4Could you describe the daily activity calendar and how you keep residents socially engaged with the community?
- 5How would you describe the current dining experience, specifically regarding the variety and nutritional quality of the meals provided?
- 6What steps are being taken to ensure consistent staffing levels so that every resident's personal hygiene and daily care needs are met?
Personalized based on this facility's data
Key Review Excerpts
“The team at Park Manor has done an amazing job caring for many of my clients. They consistently help them get back home safely and successfully.”
“As a wound care physician, I round through multiple hospitals and skilled nursing facilities. Park Manor The Woodlands is one of the best facilities I have seen.”
“My brother who suffers from dementia and was recently diagnosed with stage 4 cancer has been a resident at this facility for the past 3 1/2 years... I must say that NOT here!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Park Manor has 17 deficiencies across three surveys, with families filing complaints about nutrition and dietary issues in 2023. The most recurring problems involve nutrition and dietary services, fire safety systems, and quality of care. While all deficiencies show correction dates, nutrition issues have persisted across multiple surveys, and the facility's most recent inspection in November 2025 identified several quality of care concerns.
Feb 5, 2026Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 21, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 8, 2024Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jul 14, 2023Complaint2
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 14, 2023Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
HMG PARK MANOR OF THE WOODLANDS LLC
ASHRAFALI MEGHANI
Chain Affiliation
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 14 of 31
Ownership & Management
Owners
Cibc Bank USA
Owner · Organization
Forvis Mazars Llp
Owner · Organization
Zions Bancorporation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
189 reviews from families & visitors
Official Website
Visit parkmanor-thewoodlands.com
Medicare data downloads
Original nursing home datasets
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