Strong Medicare quality ratings; public reviewers often praise exceptional rehabilitation and therapy teams. Still worth an in-person visit.
based on 150 Google reviews

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Park Manor of South Belt has a strong overall Medicare rating. Public reviewers frequently mention: exceptional rehabilitation and therapy teams and compassionate and professional discharge planning. Review the component ratings and current source records before deciding.
Families considering Park Manor of South Belt will find a highly-regarded rehabilitation and therapy department, with many praising the expertise of the rehab directors and therapists. However, there are significant and recurring reports of serious neglect, including issues with hygiene, medication errors, and unresponsive staff during overnight hours. While some residents experience excellent care, others have reported severe complications such as bedsores and falls.
Quality Themes
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Rating Trends
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Distribution · 155 analyzed
The owner uses highly templated, repetitive scripts to respond to reviews. Positive reviews receive short, personalized greetings, while negative reviews are met with standardized boilerplate language focused on 'compassionate care' and requests to contact a specific administrator.
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is amazing. Christine and her staff go above and beyond for their patients. The white man with LSU shirts everyday is funny.”
“My 31 yr old was involved in a car accident and went to Park Manor after being discharged from HCA Hospital Webster. The staff at Park Manor was very attentive, professional and did an excellent job tending to his medical needs.”
“My mom was transferred there from the hospital for rehabilitation and dropped off after 7pm. She was placed in a room and left alone - no one checked on her overnight. The next morning, my sister-in-law found her unresponsive with dried blood around her mouth and nose”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
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Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports triggering five deficiencies at this facility, including concerns about abuse/neglect response, medication management, and infection control. Fire safety issues appear repeatedly across multiple surveys, though the facility has corrected each violation when cited. Recent complaints in 2025 focused on medication management and infection control, suggesting these remain ongoing concerns despite corrections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Winniestowell Hospital District
for profit
HMG PARK MANOR OF SOUTHBELT LLC
DAVID HOLT
Hmg Healthcare
33 facilities nationwide
Chain avg rating: 3.3/5 · Rank 13 of 31
Key personnel
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