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Nursing HomeMedicaid

Panola County Nursing & Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

501 Cottage Rd, Carthage, TX 75633108 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 23 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its compassionate nursing staff and excellent dining experience. However, if you live out of state, you should proactively establish a communication plan with the administration to ensure you receive timely updates on your loved one's status.

Google Reviews

Google Reviews

23 reviews analyzed
Families can expect a highly compassionate care environment, with multiple reviewers specifically praising the CNA and nursing staff for their kindness. While the facility is noted for its great food and family-like atmosphere, there are serious historical concerns regarding communication and privacy breaches that should be investigated.

Quality Themes

Tap a score for details
Food5.0Staff5.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0Value5.0

Strengths

  • Compassionate and caring CNA staff
  • High-quality food and dining
  • Welcoming, family-like atmosphere
  • Effective therapy department

Concerns

  • Communication barriers with out-of-state families (mentioned by 2 reviewers)
  • Privacy and confidentiality of medical/financial records

Rating Trends

Tap a year to see what changed

234'17(3)'19(1)'21(2)'23(9)'25(3)'26(1)

Distribution

5
18
4
0
3
1
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your CNA staff and the quality of the dining experience; could you tell us more about how you maintain that family-like atmosphere?
  • 2Since we live out of state, what specific systems do you have in place to ensure we receive regular, clear updates on our loved one's care and well-being?
  • 3With the therapy department being a noted strength here, how would you describe the personalized approach to rehabilitation for new residents?
  • 4How does the nursing team handle medical emergencies or changes in condition during the overnight hours?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
  • 6Could you explain your protocols for ensuring the privacy and confidentiality of a resident's medical and financial information?

Personalized based on this facility's data


Key Review Excerpts

I can not say enough good things about the staff, from the business office, to the LVNs, and CNAs. It is nice to know your loved one is somewhere the staff actually cares about them.

Family of former resident · 2024★★★★★

The food at this facility is INCREDIABLE. We offer Medicaid pending options and the lowest private pay in town!

Staff/Administrator perspective · 2023★★★★★

Please beware of Shannon and Vincent with your families confidential records, documents, and Financial information!

Family member · 2021☆☆☆☆
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
3.08hrs
75%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
15.4%
TX
9.4%
Panola
7.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.5%
Worse than Avg
Here
26.5%
US
14.4%
TX
16.1%
Panola
21.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
TX
2.5%
Panola
0.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
15.3%
TX
14.9%
Panola
21.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.6%
Better than Avg
Here
10.6%
US
19.4%
TX
14.2%
Panola
19.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Panola
99.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
Panola
96.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
81.8%
TX
89.2%
Panola
97.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Panola
0.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Above state avg (9.1)
3 complaint-triggered

This facility has concerning patterns with 44 deficiencies across three surveys, including three complaint-triggered violations where families filed reports about physical restraint use, activity programs, and living environment conditions. The most recurring issues involve care planning and assessment, safety hazards, and fire safety violations, with problems like blocked emergency exits appearing in all three surveys despite correction claims, suggesting persistent safety management challenges.

Aug 13, 2025Routine
14
0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699MinorCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0211Minor

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Aug 13, 2025Complaint
1
0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Jun 5, 2024Routine
20
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881ModerateCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0810MinorCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0813MinorCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0211Minor

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Jun 5, 2024Complaint
2
0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Apr 19, 2023Routine
7
0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0758MinorCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0211Minor

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Ownership & Operations

Who Operates This Facility

Owner / Operator

South Limestone Hospital District

Organization Type

for profit

Management Company

CARTHAGE LTC PARTNERS, INC

Administrator

MISTI WHITTLEY

Chain Affiliation

Chain Name

Gulf Coast Ltc Partners

Chain Size

19 facilities nationwide

Chain avg rating: 2.4/5 · Rank 10 of 20

Ownership & Management

Owners

South Limestone Hospital District

Owner · Organization

100%

Key personnel

Price, LarryOfficer / DirectorCarthage Ltc Partners, INC.ManagerBergeron, BobbyManagerNicholson, LouisManagerCarthage Associates, LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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