Pampa Nursing Center
Strong Medicare quality ratings; families often praise compassionate and loving nursing staff. Still worth an in-person visit.
based on 7 Google reviews

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What this means for your family
The facility appears to excel in person-centered care and rehabilitation, with staff members described as exceptionally loving and helpful. However, because many recent reviews lack descriptive text, families should conduct an in-person visit to verify cleanliness and dining quality.
Google Reviews
Google Reviews
7 reviews analyzed“Families can expect a highly caring and compassionate environment, particularly regarding the rehabilitation services and staff attitude. While many reviews are highly positive, there is a lack of detailed information in recent reviews to assess specific operational details like food or cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Excellent rehabilitation services
- Engaging activities director
- Friendly housekeeping and kitchen staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the compassion of your nursing staff; how do you ensure that level of care stays consistent across all shifts?
- 2With the great reputation your activities director has, what kind of daily engagement or social events can our family member look forward to?
- 3We are very interested in the rehabilitation services mentioned by others; could you walk us through how the therapy process works for new residents?
- 4How does the facility manage staffing levels during the night or weekend hours to ensure everyone's needs are met?
- 5In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating care?
- 6The housekeeping and kitchen staff seem to be a real highlight here; how do you involve the residents in the daily dining and environment experience?
Personalized based on this facility's data
Key Review Excerpts
“I cannot say enough good things, the entire staff from the Nurses and Nurses Aids to the kitchen cook and the housekeepers are outstanding! I have never experienced a more loving, helpful, caring staff not just towards the residents but also towards each other as well.”
“The activities director is just as amazing, we had a movie night with popcorn and snacks once a week”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring deficiencies and multiple family complaints that triggered federal investigations. The most persistent problems involve care planning and assessment, nursing staffing requirements, and facility maintenance issues. While most individual violations show correction dates, the same core issues - particularly around developing proper resident care plans and maintaining adequate nursing coverage - continue appearing across multiple surveys, suggesting systemic challenges in maintaining consistent quality standards.
Mar 5, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Jul 23, 2025Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jun 25, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 30, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Aug 1, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Jul 10, 2023Complaint2
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Jun 25, 2024
$4,085
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
SB PAMPA HEALTHCARE MANAGEMENT LLC
JENNIFER BRUNER
Chain Affiliation
Fannin County Hospital District
5 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Sanderson, Clark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit pampacare.com
Medicare data downloads
Original nursing home datasets
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