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Nursing HomeMedicaid

Pampa Nursing Center

Strong Medicare quality ratings; families often praise compassionate and loving nursing staff. Still worth an in-person visit.

1321 W. Kentucky, Pampa, TX 7906588 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 7 Google reviews

5
4
3
2
1
Pampa Nursing Center Nursing Home in Pampa, TX — Street View
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What this means for your family

The facility appears to excel in person-centered care and rehabilitation, with staff members described as exceptionally loving and helpful. However, because many recent reviews lack descriptive text, families should conduct an in-person visit to verify cleanliness and dining quality.

Google Reviews

Google Reviews

7 reviews analyzed
Families can expect a highly caring and compassionate environment, particularly regarding the rehabilitation services and staff attitude. While many reviews are highly positive, there is a lack of detailed information in recent reviews to assess specific operational details like food or cleanliness.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and loving nursing staff
  • Excellent rehabilitation services
  • Engaging activities director
  • Friendly housekeeping and kitchen staff

Rating Trends

Tap a year to see what changed

2345.02024(2)4.32025(12)

Distribution

5
6
4
0
3
0
2
0
1
1

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the compassion of your nursing staff; how do you ensure that level of care stays consistent across all shifts?
  • 2With the great reputation your activities director has, what kind of daily engagement or social events can our family member look forward to?
  • 3We are very interested in the rehabilitation services mentioned by others; could you walk us through how the therapy process works for new residents?
  • 4How does the facility manage staffing levels during the night or weekend hours to ensure everyone's needs are met?
  • 5In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating care?
  • 6The housekeeping and kitchen staff seem to be a real highlight here; how do you involve the residents in the daily dining and environment experience?

Personalized based on this facility's data


Key Review Excerpts

I cannot say enough good things, the entire staff from the Nurses and Nurses Aids to the kitchen cook and the housekeepers are outstanding! I have never experienced a more loving, helpful, caring staff not just towards the residents but also towards each other as well.

Rehab patient · 2025★★★★★

The activities director is just as amazing, we had a movie night with popcorn and snacks once a week

Rehab patient · 2025★★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
44%
Registered nurses for medical care
Total Nursing
3.14hrs
77%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
19.5%
TX
18.4%
Gray
22.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
15.3%
TX
14.9%
Gray
14.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
15.4%
TX
9.4%
Gray
8.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
12.1%
TX
2.5%
Gray
1.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
19.4%
TX
14.2%
Gray
12.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Gray
90.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Gray
81.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Well below state avg (9.1)
8 complaint-triggered
$4,085 in fines

This facility has concerning patterns of recurring deficiencies and multiple family complaints that triggered federal investigations. The most persistent problems involve care planning and assessment, nursing staffing requirements, and facility maintenance issues. While most individual violations show correction dates, the same core issues - particularly around developing proper resident care plans and maintaining adequate nursing coverage - continue appearing across multiple surveys, suggesting systemic challenges in maintaining consistent quality standards.

Mar 5, 2026Complaint
1
0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Jul 23, 2025Routine
9
0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0929ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0211ModerateCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jun 25, 2024Routine
7
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0700MinorCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0355MinorCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0521Minor

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Nov 30, 2023Complaint
1
0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Aug 1, 2023Complaint
3
0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Jul 10, 2023Complaint
2
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0657ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Federal Penalties

Fine

Jun 25, 2024

$4,085

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fannin County Hospital Authority

Organization Type

for profit

Management Company

SB PAMPA HEALTHCARE MANAGEMENT LLC

Administrator

JENNIFER BRUNER

Chain Affiliation

Chain Name

Fannin County Hospital District

Chain Size

5 facilities nationwide

Chain avg rating: 2.8/5 · Rank 1 of 5 (Best)

Ownership & Management

Owners

Fannin County Hospital Authority

Owner · Organization

Sanderson, Clark

Owner

100%

Key personnel

Sheddy, TheresaOfficer / DirectorSanderson, ClarkOfficer / DirectorSheddy, TheresaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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