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Nursing HomeMedicaid Top Rated

Avir at Pampa

Strong Medicare quality ratings; families often praise friendly and welcoming therapy department. Still worth an in-person visit.

1504 W Kentucky Ave, Pampa, TX 79065120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 20 Google reviews

5
4
3
2
1
Avir at Pampa Nursing Home in Pampa, TX — Street View
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What this means for your family

This facility shows strong signs of improvement under new ownership, with recent families highly praising the therapy and food. However, you must be vigilant about night-shift care, as multiple reviewers have reported serious hygiene and responsiveness issues during those hours.

Google Reviews

Google Reviews

20 reviews analyzed
Families looking for short-term rehab may find success here, as recent reviews highly praise the therapy department, friendly staff, and food quality. However, significant concerns persist regarding night-shift nursing hygiene and potential neglect during late hours, so close monitoring of hygiene and responsiveness is advised.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean6.0Activities5.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Friendly and welcoming therapy department
  • High-quality food and dining experience
  • Clean and inviting lobby and common areas
  • Caring and knowledgeable daytime nursing staff

Concerns

  • Night shift nursing hygiene and professionalism (mentioned by 2 reviewers)
  • Slow response times to call lights

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.05.0'19(3)2.31.0'23(4)3.02.0'25(6)5.0'26(9)

Distribution

5
13
4
0
3
1
2
0
1
8

How They Respond to Reviews

45%response rate
Generic

The owner relies heavily on repetitive, templated responses for positive reviews, often using the exact same phrasing. For negative reviews, they use a standardized professional template that avoids specific details but provides a contact number for further discussion.

Questions for Your Tour

  • 1We've heard wonderful things about the food and dining experience here; could you tell us more about the daily meal menus and how residents participate in dining?
  • 2The therapy department comes highly recommended, so how do you work with families to track progress during rehabilitation?
  • 3How do you ensure consistent communication between the nursing staff and family members regarding daily care updates?
  • 4What is the protocol for responding to call lights during the overnight hours to ensure residents are attended to promptly?
  • 5How does the nursing team maintain a high standard of care and professionalism during the night shift?
  • 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians or transferring to a hospital?

Personalized based on this facility's data


Key Review Excerpts

They therapy department and the nurses were so friendly and welcoming. The food was great. She enjoyed participating in the and the activity director was a lot of fun!!

Rehab patient's family · 2026★★★★★

My mother lived there for 9 months and she was taken excellent care of. They cared for her like she was their own family.

Long-term resident's family · 2026★★★★★

We was very scared of this place at first because of the previous reviews. But we had to put our mom here short term. I can honestly say they’ve answered all of our questions about the reviews and assured us that they was making changes for the better.

Short-term rehab family · 2024★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
50%
Registered nurses for medical care
Total Nursing
3.35hrs
82%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
TX
9.4%
Gray
10.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
19.5%
TX
18.4%
Gray
15.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Gray
90.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.7%
Mixed vs Avgs
Here
3.7%
US
12.1%
TX
2.5%
Gray
1.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
14.4%
TX
16.1%
Gray
16.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.7%
Mixed vs Avgs
Here
16.7%
US
19.4%
TX
14.2%
Gray
9.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Gray
81.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (9.1)
6 complaint-triggered

This facility shows concerning patterns with families filing multiple complaints that triggered inspections, revealing issues with safety protocols and medication management. The most recurring problems involve food safety and preparation, fire safety systems, and abuse prevention policies. While most care-related deficiencies have been corrected, recent fire safety violations from January 2026 remain unaddressed with no correction plan, and complaints continue to surface regarding infection control and reporting requirements.

Jan 28, 2026Routine
12
0341ModerateCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511ModerateCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0605MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0694MinorCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 3, 2025Complaint
1
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 5, 2025Complaint
1
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 30, 2024Routine
5
0565ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Sep 13, 2023Complaint
3
0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0943ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0660MinorCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

Sep 13, 2023Routine
2
0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stratford Hospital District

Organization Type

for profit

Management Company

1504 W KENTUCKY AVE OPCO LLC

Administrator

VICTOR NAZARIO

Chain Affiliation

Chain Name

Avir Health Group

Chain Size

117 facilities nationwide

Chain avg rating: 2.3/5 · Rank 5 of 90 (Best)

Ownership & Management

Owners

Stratford Hospital District

Owner · Organization

100%

Dagan, Amitai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Abraham

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Goldberger, Faigy

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Chumley, RichardOfficer / Director1504 W Kentucky Ave Opco, LLCManagerFreund, NochumManagerTravitsky, AaronManager1504 W Kentucky Ave Opco, LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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