Palm Village Retirement Community
Families consistently rate this highly — reviewers highlight warm and attentive nursing and cna staff. Schedule a visit to confirm the fit.
based on 88 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a clean, well-organized environment and a staff that treats residents like family. The high quality of dining and organized activities are significant benefits. However, if your loved one requires a high degree of personal autonomy, you may want to discuss the specific facility rules and restrictions during your tour.
Google Reviews
Google Reviews
88 reviews on Google“Palm Village Retirement Community is highly regarded by families for its exceptionally kind and attentive nursing and CNA staff. Reviewers frequently praise the cleanliness of the facility and the variety of engaging activities available to residents. While most feedback is overwhelmingly positive, some families have noted that the high cost of care comes with restrictive rules and regulations.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing and CNA staff
- Clean and well-maintained facility
- Engaging resident activities and events
- Beautifully landscaped grounds
Concerns
- Restrictive rules and regulations
Rating Trends
Tap a year to see what changed
Distribution · 127 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the grounds are; could you show us some of the outdoor spaces where residents enjoy spending time?
- 2The nursing and CNA staff seem to be a real highlight here—how do you foster that sense of warmth and attentiveness within your care teams?
- 3With the different levels of care available in a continuing care community like Palm Village, how do you manage the transition if a resident's medical needs increase?
- 4We'd love to hear more about the resident calendar—what are some of the most popular social events or activities currently happening in the community?
- 5How does the facility handle medical emergencies or urgent care needs during the overnight hours?
- 6We want to ensure a sense of independence for our loved one; how do you balance community safety and structure with allowing residents to follow their own daily routines?
Personalized based on this facility's data
Key Review Excerpts
“My mother Beverly Diane Hill lives here and I can’t say enough about the hospitality of all the staff including the faculty and most of all the CNA’s who work so hard on a daily basis to mentally and physically care for the individuals who reside at Palm Village ❤️ Everyone is treated like family and always have a smile on there faces, not to mention the close bond they all create with all….. the faculty is always beautifully decorated and so clean and smells wonderful…. I give this place five”
“The nurses and staff are wonderful!! They assist my mom with all her needs at her request. Also, the community is always clean and presentable. Lastly, my mom loves the menu choices there . . . especially the desserts!!! Thank you, Palm Village!!”
“My grandfather stayed here for only a month for rehabilitation after being sick and in the hospital. During his short stay, he was very well taken care of. This is my first experience with a "resthome" but his needs were met and my expectations were exceeded by far.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 26, 2026InspectionClean
The facility underwent an unannounced annual inspection on February 26, 2026. The inspection noted that the facility was clean, adequately furnished, and that essential services like temperature control and fire safety measures were in place. No deficiencies were cited during this review.
Jan 26, 2026ComplaintClean
This report details an unannounced complaint investigation conducted on 01/20/2026, with the report finalized on 01/26/2026. The investigation reviewed documentation and conducted facility tours, but no deficiencies were cited during this visit. The allegation regarding roaches was deemed unsubstantiated.
Feb 11, 2025OtherClean
The unannounced annual continuation visit identified one deficiency related to water temperature in a resident's restroom. Specifically, the hot water temperature exceeded the maximum allowable limit of 120°F. The facility has initiated corrective actions, including turning down the water heater and establishing a monitoring log.
Feb 11, 2025OtherClean
The unannounced annual continuation visit identified one deficiency related to water temperature in a resident's restroom. Specifically, the hot water temperature exceeded the maximum allowable limit of 120°F. The facility has initiated corrective actions, including turning down the water heater and establishing a monitoring log.
Jan 30, 2025InspectionClean
The annual inspection identified several deficiencies across multiple areas, including general cleanliness of food service equipment, improper storage of dangerous items, and deficiencies in emergency planning documentation. All cited issues were classified as Type B (non-compliance), requiring corrective action by the specified due dates.
Jan 22, 2024InspectionClean
The facility underwent an unannounced annual inspection visit. The Licensing Program Analyst was met by facility staff and was informed that the facility had positive COVID cases. No deficiencies were cited during the inspection, but the facility was required to submit several updated documents by 2/2/24.
Jun 14, 2023ComplaintClean
This report details an investigation conducted following a complaint received on 05/26/2023. The allegations regarding facility alarms and food service were reviewed, and the findings determined that the evidence was unsubstantiated. No deficiencies were cited in this report.
Feb 23, 2023InspectionClean
The facility underwent an unannounced infection control/annual visit on 2/23/2023. The inspector noted that required postings, furniture spacing, and basic supplies were observed to be in place. No deficiencies were cited during this visit, though the facility was requested to submit several updated forms by 3/2/2023.
Ownership & Operations
Who Operates This Facility
Mennonite Brethren Homes, INC.
JIM HIGBEE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit palmvillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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