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Nursing HomeMedicaid

Owsley County Health Care Center, INC.

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

20 County Barn Road, Booneville, KY 4131491 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 40 Google reviews

5
4
3
2
1
Owsley County Health Care Center, INC. Nursing Home in Booneville, KY — Street View
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What this means for your family

While many families have historically praised the cleanliness and friendliness of the staff, the most recent feedback indicates serious concerns regarding patient safety and communication. When touring, we strongly recommend asking for specific protocols regarding fall prevention and requesting to meet the administrative staff to ensure their communication style aligns with your expectations.

Google Reviews

Google Reviews

40 reviews analyzed
Owsley County Health Care Center receives high praise for its cleanliness and friendly, caring staff from many long-term family members. However, recent negative feedback highlights serious concerns regarding patient safety, specifically regarding fall prevention and unprofessional communication from administrative staff.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Friendly and caring nursing staff
  • Professional demeanor in patient interactions

Concerns

  • Inadequate patient supervision leading to falls
  • Unprofessional or dismissive communication from administrative staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.8'17(4)4.54.4'19(9)4.85.0'21(3)2.01.0'23(1)3.0'25(2)

Distribution

5
10
4
2
3
2
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
  • 2The nursing staff seems to have a very friendly and caring reputation here; how do they typically interact with families during daily updates?
  • 3What specific protocols do you have in place to ensure residents are closely supervised, especially when moving around the facility?
  • 4How does the clinical team manage medication administration to ensure everything is accurate and timely?
  • 5In the event of a medical emergency after hours, what is the process for contacting doctors or arranging urgent care?
  • 6What kind of daily activities or social events are planned to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

Clean, Friendly & Caring! I Love how They Treat My Momma.

Long-term resident's family · 2018★★★★★

Very friendly staff very professional that treats their patients with respect.

Visitor · 2019★★★★

They left my boyfriends Mamaw unattended and didn’t check on her and fell now she is in the hospital and they drugged her up and made her swell Really badly And whenever I called to check on her They were so rude

Resident's family member · 2025☆☆☆☆
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.11hrs
OK
Registered nurses for medical care
Total Nursing
3.97hrs
97%
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

7

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
19.5%
KY
29.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.6%
Better than Avg
Here
7.6%
US
12.1%
KY
16.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
KY
94.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.1%
Worse than Avg
Here
19.1%
US
15.3%
KY
15.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.7%
Worse than Avg
Here
16.7%
US
14.4%
KY
14.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.6%
Better than Avg
Here
97.6%
US
95.5%
KY
96.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
KY
83.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.8%
Mixed vs Avgs
Here
81.8%
US
79.7%
KY
83.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.0%
Worse than Avg
Here
3.0%
US
1.6%
KY
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (3.4)
Clean record — no deficiencies

This facility shows a mixed record with 13 deficiencies across three surveys, but all issues were corrected by the provider. The most frequent problems involved resident assessment and care planning, fire safety compliance, and resident rights notifications. While deficiencies span from 2019 to 2025, the facility consistently addresses identified issues, and no complaints were filed by families, suggesting adequate responsiveness to regulatory concerns.

Jul 9, 2025Routine
3
0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0741MinorCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Jan 7, 2022Routine
4
0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Apr 4, 2019Routine
6
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881ModerateCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Owsley County Health Care Center, INC.

Organization Type

nonprofit

Ownership & Management

Key personnel

Younts, WhittneyW-2 Managing EmployeeReffitt, PhyllisOfficer / DirectorRoberts, RogerOfficer / DirectorSmith, BobbyOfficer / DirectorSmith, TravisOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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