Owsley County Health Care Center, INC.
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 40 Google reviews

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What this means for your family
While many families have historically praised the cleanliness and friendliness of the staff, the most recent feedback indicates serious concerns regarding patient safety and communication. When touring, we strongly recommend asking for specific protocols regarding fall prevention and requesting to meet the administrative staff to ensure their communication style aligns with your expectations.
Google Reviews
Google Reviews
40 reviews analyzed“Owsley County Health Care Center receives high praise for its cleanliness and friendly, caring staff from many long-term family members. However, recent negative feedback highlights serious concerns regarding patient safety, specifically regarding fall prevention and unprofessional communication from administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and caring nursing staff
- Professional demeanor in patient interactions
Concerns
- Inadequate patient supervision leading to falls
- Unprofessional or dismissive communication from administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
- 2The nursing staff seems to have a very friendly and caring reputation here; how do they typically interact with families during daily updates?
- 3What specific protocols do you have in place to ensure residents are closely supervised, especially when moving around the facility?
- 4How does the clinical team manage medication administration to ensure everything is accurate and timely?
- 5In the event of a medical emergency after hours, what is the process for contacting doctors or arranging urgent care?
- 6What kind of daily activities or social events are planned to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“Clean, Friendly & Caring! I Love how They Treat My Momma.”
“Very friendly staff very professional that treats their patients with respect.”
“They left my boyfriends Mamaw unattended and didn’t check on her and fell now she is in the hospital and they drugged her up and made her swell Really badly And whenever I called to check on her They were so rude”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed record with 13 deficiencies across three surveys, but all issues were corrected by the provider. The most frequent problems involved resident assessment and care planning, fire safety compliance, and resident rights notifications. While deficiencies span from 2019 to 2025, the facility consistently addresses identified issues, and no complaints were filed by families, suggesting adequate responsiveness to regulatory concerns.
Jul 9, 2025Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jan 7, 2022Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Apr 4, 2019Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Owsley County Health Care Center, INC.
nonprofit
Ownership & Management
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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