Lee County Care and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 55 Google reviews
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What this means for your family
This facility is highly regarded by many families for its engaging activities and compassionate staff, particularly for long-term care. However, there is a recurring pattern of communication issues and reports of neglect regarding basic needs. We strongly recommend visiting in person to observe staff responsiveness and asking for a direct contact number for the nursing station to ensure you can reach your loved one.
Google Reviews
Google Reviews
55 reviews analyzed“Lee County Care and Rehabilitation Center receives polarized feedback, with many families praising the compassionate staff and clean environment, while others report serious concerns regarding neglect and communication. While numerous reviewers highlight specific staff members for their dedication, several negative accounts describe issues with hygiene, responsiveness to call lights, and difficulty reaching staff by phone. Families considering this facility should weigh the frequent reports of a 'family-like' atmosphere against the recurring complaints about basic care standards and administrative accessibility.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and holiday involvement
- Effective social work and administrative support
Concerns
- Difficulty reaching staff by phone or getting updates on residents (mentioned by 4 reviewers)
- Slow response times to call lights and neglect of basic hygiene (mentioned by 3 reviewers)
- Inadequate therapy outcomes or lack of personalized care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to feedback from families; how do you typically share important updates or changes in a resident's condition with us?
- 2With such a high CMS health inspection rating, what specific protocols do you have in place to ensure medical emergencies are handled immediately and effectively?
- 3We noticed how much the community enjoys your holiday celebrations and activities; could you tell us more about what a typical weekly social calendar looks like for residents?
- 4How does the nursing team ensure that call lights are answered promptly and that every resident's personal hygiene needs are met consistently throughout the day?
- 5How do the therapists work with the nursing staff to create and adjust personalized care plans as a resident's physical needs change?
- 6Since the facility looks so well-maintained and clean, what is your routine for ensuring the resident rooms and common areas stay at this high standard?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aides, and therapists were absolutely wonderful – they treated my mom with kindness, respect, and genuine care.”
“The staff was extremely nice but he was there for therapy and they did nothing to help our situation ! He was sent home unable to walk and no walker or wheelchair or anything we need ! This place was dirty and there was dried food on the wall beside his head where he was sleeping !”
“The communication is top notch. And that's a big thing for me. I highly recommend Lee County Care and rehabilitation center.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 9 deficiencies across 3 surveys with no complaint-triggered violations. Most recent issues from August 2024 involved fire safety systems, including smoke barriers, electrical safety, and proper medical gas storage, all of which the facility has corrected. Earlier isolated deficiencies in medication labeling and daily care assistance were also corrected, suggesting the facility addresses problems when identified.
Aug 9, 2024Routine7
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 1, 2019Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 24, 2018Routine1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Lee County Care and Rehabilitation Center
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 5 of 70 (Best)
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit leecountycare.com
Medicare data downloads
Original nursing home datasets
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