Our Promise Care Homes
Families consistently rate this highly — reviewers highlight compassionate and patient caregivers. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a personalized, high-touch care environment where communication is a priority. The staff's demonstrated compassion and the home's cleanliness are significant advantages for resident well-being.
Google Reviews
Google Reviews
5 reviews analyzed“Families can expect a warm, home-like environment characterized by highly attentive, compassionate staff and excellent communication regarding resident health. Reviewers specifically praise the clean, modern facilities and the genuine, family-oriented approach to care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and patient caregivers
- Clean and beautifully decorated environment
- Strong, transparent communication with families
- Home-like, cozy atmosphere
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Since the home is so beautifully decorated and cozy, how do you involve residents in making the space feel like their own personal home?
- 2We've heard such wonderful things about the compassion of your caregivers; how do you ensure that same level of patience and personalized care is maintained with all six residents?
- 3How do you typically handle communication and updates with families to ensure we are always kept in the loop regarding our loved one's well-being?
- 4What does a typical day of activities and social interaction look like for the residents in such an intimate setting?
- 5In the event of a medical emergency or a change in health status during the night, what is your specific protocol for coordinating care?
- 6With such a small, close-knit group, how do you manage mealtime and dietary needs to ensure everyone is eating well and enjoying the food?
Personalized based on this facility's data
Key Review Excerpts
“Our Promise Care Home lives up to and goes beyond the promise they make to care for your loved one. My mom spent her last 6 months in the Wake Forest home and I am incredibly grateful to Brian and all of the wonderful staff for the patience, love and care they provided during a challenging time.”
“The owner, house manager and staff are very friendly, approachable and encourage families to be involved. I’ve gotten to know the staff and they are caring and respectful with my mom. Any questions that I have are immediately addressed and I’m kept in the loop on all health issues or concerns.”
“What a wonderful experience my Dad had at his newly found home. The remaining time he had, was spent with wonderful caregivers and people that really cared.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Apr 15, 2021Routine
The facility failed to provide necessary personal care to a resident who required repositioning. Specifically, staff did not follow the resident's care plan requirements for assistance with activities of daily living and skin monitoring.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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