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Nursing HomeMedicaid Investigative

Oroville Hospital Post-Acute Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1000 Executive Parkway, Oroville, CA 95966126 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 35 Google reviews

5
4
3
2
1
Oroville Hospital Post-Acute Center Nursing Home in Oroville, CA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (30 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · $45,500 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility provides excellent physical therapy and compassionate nursing care, which is ideal for post-surgical recovery. However, families should be prepared for potential communication hurdles with the front office and should closely monitor the consistency of meal service and administrative responsiveness.

Google Reviews

Google Reviews

35 reviews on Google
Families can rely on this facility for high-quality physical therapy and compassionate nursing care during recovery. However, significant concerns exist regarding administrative communication, specifically regarding difficulty reaching staff by phone and unprofessional behavior from front-desk personnel.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Excellent physical therapy services
  • Compassionate and attentive nursing staff
  • Supportive staff during end-of-life care
  • Professional and helpful social workers

Concerns

  • Difficulty communicating with staff via telephone (mentioned by 2 reviewers)
  • Unprofessional behavior from front desk/reception staff (mentioned by 2 reviewers)
  • Inconsistent meal quality and timing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'16(1)'18(2)'20(2)'22(2)'24(4)'26(3)

Distribution · 39 analyzed

5
19
4
5
3
2
2
2
1
11

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical therapy and social work teams here; could you tell us more about how they support residents' recovery and well-being?
  • 2How do you ensure that meal schedules and food quality remain consistent for everyone throughout the day?
  • 3What steps are being taken to improve the cleanliness of the resident rooms and common areas?
  • 4If we need to reach a nurse or a family member needs an update, what is the best way to ensure we get a timely response?
  • 5How does the facility handle medical emergencies or changes in a resident's condition during the night?
  • 6What kind of daily activities or social programs are available to keep residents engaged and connected with each other?

Personalized based on this facility's data


Key Review Excerpts

The staff were very sweet, and Physical Therapy was excellent!

Post-hip fracture family member · 2026★★★★★

The staff here did everything in their power to accommodate me, allowing me to be with my mom until the end. I’ll always be grateful for their kindness during the most difficult time of my life.

Hospice patient's family · 2020★★★★★

The nurses took s personal interest in my Mom health and well being. Also found communication with her nurses was excellent.

Long-term resident's family · 2017★★★★★
Source: 35 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

10

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.8%
Worse than Avg
Here
31.8%
US
19.5%
CA
13.7%
Butte
18.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
15.5%
CA
11.7%
Butte
11.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.7%
Worse than Avg
Here
26.7%
US
15.3%
CA
10.5%
Butte
14.6%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility16.0%
Worse than Avg
Here
16.0%
US
4.9%
CA
4.5%
Butte
3.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility16.1%
Worse than Avg
Here
16.1%
US
5.3%
CA
4.1%
Butte
3.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
CA
7.0%
Butte
3.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility94.3%
Mixed vs Avgs
Here
94.3%
US
81.8%
CA
94.2%
Butte
95.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.9%
Mixed vs Avgs
Here
90.9%
US
79.8%
CA
93.2%
Butte
93.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.2%
Worse than Avg
Here
5.2%
US
1.6%
CA
1.5%
Butte
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
2penalties
Well above state avg (15.4)
5 complaint-triggered
$45,500 in fines

Families have filed multiple serious complaints about this facility, including recent abuse/neglect concerns that triggered federal investigations. The facility shows persistent problems across care planning, medication management, and fire safety systems, with recurring deficiencies in smoke detection and sprinkler maintenance appearing in multiple surveys. While all violations show correction dates, the pattern of repeated issues in essential safety areas raises concerns about sustained compliance.

Aug 14, 2025Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 22, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 18, 2024Routine
38
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0346Minimal · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Minimal · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Jul 31, 2024Complaint
1
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jul 23, 2024Complaint
1
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 15, 2024Routine
10
0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Jul 23, 2024

$45,500

Payment Denial

Jul 23, 2024

21-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oroville Hospital Post-Acute Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Wentz, RobertOfficer / DirectorBazzani, MatthewOfficer / DirectorDuncan, ColleenOfficer / DirectorShannon, RoyOfficer / DirectorWentz, RobertOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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