Orchard Park at Victory Lakes
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 101 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere and highly attentive caregivers, particularly in memory care. However, you should proactively ask management about their current pest control protocols and their specific procedures for double-checking medication administration to address concerns raised by previous families.
Google Reviews
Google Reviews
101 reviews on Google“Orchard Park at Victory Lakes is highly regarded by most families for its warm, welcoming atmosphere and exceptionally kind care staff, particularly in the memory care wing. While many reviewers praise the cleanliness and the professionalism of the sales and management teams, there are serious, recurring allegations from a minority of reviewers regarding pest issues and medication errors.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained facility
- Professional and helpful admissions/sales team
- Engaging resident activities and music programs
Concerns
- Presence of pests/roaches in the facility (mentioned by 2 reviewers)
- Medication administration errors (mentioned by 2 reviewers)
- Staffing shortages or neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 141 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I've heard wonderful things about your music programs and resident activities; could you tell me more about what a typical week looks like for someone living here?
- 2With your memory care certification, what specific specialized programming do you offer to keep residents engaged and stimulated?
- 3How does your team manage the medication administration process to ensure every resident receives the correct dosage at the right time?
- 4What protocols do you have in place to ensure consistent staffing levels and high-quality care during overnight shifts or weekends?
- 5Could you walk me through your process for maintaining the cleanliness and upkeep of the resident rooms and common areas?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting physicians and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff is kind, attentive, and truly treats our loved one like family. It gives us so much peace of mind knowing they’re in such good hands.”
“My mom has been at a couple memory cares but this one is where I feel she is at her best. Karina the med tech in memory care has been extra exceptional!”
“The difference has been noticeable and incredibly reassuring. From improved communication to the overall atmosphere in the परिवर्तित community, everything feels more organized, caring, and intentional.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Orchard Park at Victory Lakes has faced significant regulatory challenges, including recent administrative penalties in 2024 related to resident safety and abuse prevention. Previous inspections have also identified multiple life safety violations regarding fire equipment, building maintenance, and hazard prevention.
May 6, 2024EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Apr 1, 2024EnforcementPenaltyReport
Administrative Penalty — The facility failed to ensure each resident was free from abuse and unnecessary restraints. (TAC 553.267(a)(3))
Nov 17, 2023Routine
Health Code (2 violations)
The facility failed to ensure each resident was free from abuse and unnecessary restraints.
The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation.
Apr 30, 2019Routine13Report
Life Safety Code (11 violations)
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to avoid cross-contamination between clean and soiled utensils and/or linens in the kitchen and/or laundry.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
Ownership & Operations
Who Operates This Facility
2760 West Walker Street Opco, LLC
for profit
SH1 SOUTHERN BAY TX MGMT LLC
LAMEKA MARSHALL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
101 reviews from families & visitors
Official Website
Visit sinceriseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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