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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 102 Google reviews
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Public Google reviewers rate Orchard Park at Victory Lakes highly. Reviewers highlight: compassionate and attentive care staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Orchard Park at Victory Lakes is highly regarded by most families for its warm, welcoming atmosphere and exceptionally kind care staff, particularly in the memory care wing. While many reviewers praise the cleanliness and the professionalism of the sales and management teams, there are serious, recurring allegations from a minority of reviewers regarding pest issues and medication errors.
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Key Review Excerpts
“The staff is kind, attentive, and truly treats our loved one like family. It gives us so much peace of mind knowing they’re in such good hands.”
“My mom has been at a couple memory cares but this one is where I feel she is at her best. Karina the med tech in memory care has been extra exceptional!”
“The process for my mother from Apt-Hospital-to Orchard Park was an over 4 month event. The experience was mind blowing, and through it all, Stephanie Stitt was there with answers, and support.”
Source: Texas Health & Human Services Commission
Key Findings
Orchard Park at Victory Lakes has faced significant regulatory challenges, including recent administrative penalties in 2024 related to resident safety and abuse prevention. Previous inspections have also identified multiple life safety violations regarding fire equipment, building maintenance, and hazard prevention.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Administrative Penalty — The facility failed to ensure each resident was free from abuse and unnecessary restraints. (TAC 553.267(a)(3))
Health Code (2 violations)
The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation.
The facility failed to ensure each resident was free from abuse and unnecessary restraints.
Life Safety Code (11 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to avoid cross-contamination between clean and soiled utensils and/or linens in the kitchen and/or laundry.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
2760 West Walker Street Opco, LLC
for profit
LAMEKA MARSHALL
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102 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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